C2Perform - Alternatives & Competitors

QEval is an intelligent contact center quality monitoring solution that leverages artificial intelligence and real-time speech analytics to deliver actionable insights, improve customer experience, and enhance agent performance through personalized coaching.

• Contact for Pricing

CenturionCARES is an AI-enhanced contact center platform that integrates with existing systems to streamline customer service through automation, omnichannel support, and intelligent workflows.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Enthu.AI is an AI-powered conversation intelligence platform that transforms contact centers by automating quality assurance, agent coaching, and compliance monitoring through advanced speech analytics and generative AI.

• Free Trial
• From 59$

Livepro is an AI-powered knowledge management platform designed specifically for contact centers, delivering accurate answers through AI-assisted search and integrations to improve customer satisfaction and agent efficiency.

• Contact for Pricing

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

• Contact for Pricing

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

• Contact for Pricing

Sharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.

• Paid
• From 90$

PerformYard is an AI-powered performance management platform that helps organizations streamline employee reviews, goal tracking, continuous feedback, and engagement surveys through flexible, customizable tools.

• Contact for Pricing

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

• Paid
• From 71$

Cytrack leverages artificial intelligence to transform customer and employee experiences through advanced omnichannel contact centre solutions, workforce optimisation, speech analytics, and CRM integration.

• Contact for Pricing

CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

• Contact for Pricing

Impro.AI is an AI-enhanced performance transformation platform that provides daily guidance and strategic insights to improve business outcomes and employee development.

• Contact for Pricing

Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

• Contact for Pricing

Bright Pattern delivers advanced AI-powered contact center software with omnichannel capabilities, workforce management, and intelligent automation for modern customer engagement across cloud and on-premise deployments.

• Contact for Pricing

Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

• Freemium
• From 19$

Focus Services is a customer care outsourcing company that combines boutique flexibility with big-box scalability, using proprietary AI-powered technology to optimize agent performance and deliver exceptional customer experiences.

• Contact for Pricing

Activeo Celtycs provides AI-powered customer experience management solutions, including quality monitoring, knowledge management, and customer feedback analysis, to help businesses optimize their contact centers and improve customer relationships.

• Contact for Pricing

Call Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.

• Contact for Pricing

CoachPoints is an AI-powered coaching platform that helps managers provide personalized coaching and development plans for their team members, streamlining the process of on-the-job coaching and team performance management.

• Freemium
• From 5$

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.

• Contact for Pricing

Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

• Contact for Pricing

Aheeva is an AI-powered contact center platform offering flexible deployment and licensing options, omnichannel customer engagement, and real-time AI assistance for agents to deliver exceptional customer service.

• Contact for Pricing
• From 50$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Cockpit is an AI-powered platform that provides accurate meeting summaries, automatic CRM enrichment, and key insights from customer interactions to enhance team productivity.

• Freemium
• From 27$

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

TalentHR is a modern HR software that leverages AI-driven tools to streamline employee management, hiring, onboarding, and people analytics for small and medium-sized businesses.

• Freemium
• From 2$

Retell AI provides a platform to build, test, deploy, and monitor production-ready AI voice agents at scale, enhancing call center operations and efficiency.

• Usage Based

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Attention is an AI-powered sales automation platform that analyzes calls, generates insights, automates CRM updates, and provides real-time coaching for sales teams.

• Contact for Pricing

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

• Contact for Pricing

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Candor is an AI-powered platform that automatically collects 360° feedback in the background, saving managers 210+ hours annually and eliminating bias from performance reviews.

• Usage Based
• From 8$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Betterworks is an AI-powered performance management platform designed to streamline goal setting, continuous feedback, and employee engagement for organizations at scale.

• Contact for Pricing

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

• Contact for Pricing

Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

• Free Trial
• From 25$

FidForward is an AI-powered performance management platform that automates employee feedback collection, generates performance reviews, and tracks objectives while ensuring employee privacy and data security.

• Paid
• From 5$

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$

Hive Perform is an AI-powered platform that integrates buyer intelligence with sales enablement, providing real-time guidance and coaching to help sales teams close more deals.

• Contact for Pricing

Agent23.AI provides AI agents that enhance customer support, convert leads, and drive revenue growth. These agents operate 24/7 across text, web chat, email, and voice channels.

• Paid
• From 99$

TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

• Contact for Pricing