omnichannel customer support platform - AI tools

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

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Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

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Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

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Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

• Freemium

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.

• Free Trial
• From 99$