Whelp Elevate Your Customer Support with Our Omnichannel Solution

What is Whelp?

Whelp is an advanced omnichannel customer support solution that consolidates all customer interactions into a single, unified platform. The platform enables businesses to manage communications across multiple channels including Voice, Email, Live Chat, SMS, and WhatsApp, while providing a comprehensive view of customer data and interactions.

The platform features AI-powered automation capabilities, including a drag-and-drop chatbot builder that handles up to 60% of customer inquiries automatically. With advanced reporting tools, customizable communication campaigns, and enterprise-grade security measures, Whelp enables businesses to deliver efficient, personalized customer service while maintaining data protection.

Features

Unified Inbox: Consolidates all communication channels in one place
AI-Powered Automation: Handles up to 60% of customer inquiries automatically
Omnichannel Support: Integrates Voice, Email, Live Chat, SMS, and WhatsApp
Custom Chatbot Builder: Drag-and-drop interface for creating automated responses
Advanced Analytics: Comprehensive reporting and performance tracking
Security Features: Advanced encryption and secure access controls
Team Collaboration Tools: Streamlined communication between team members
Integration Capabilities: Compatible with existing business tools and workflows

Use Cases

E-commerce customer support
Insurance service management
Financial services communication
Educational institution support
HR and recruitment processes
Travel industry customer service
Real estate client management
Restaurant customer engagement
Hospitality guest services
Automotive dealership support

FAQs

How many conversations does my subscription cover?

The Standard and Premium plans include unlimited MAC (Monthly Active Conversations).
Is installation or downloading required?

No, Whelp is a cloud-based solution that requires no downloads or software installation.
Are volume discounts available for large businesses?

Yes, volume discounts are available for large businesses under the Enterprise plan.