omnichannel customer communication platform - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.

• Freemium
• From 45$

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$