Multichannel customer engagement software - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

HoodEngage is a multichannel customer engagement platform that helps businesses build relationships with customers through personalized messaging, automated workflows, and detailed analytics across push notifications, SMS, and email channels.

• Freemium
• From 100$

Vibetrace is a comprehensive AI-powered marketing automation platform designed for agencies and e-commerce businesses to increase customer retention, personalize campaigns, and boost conversions with advanced customer data analytics.

• Contact for Pricing

Trengo is an AI-first customer service platform that unifies WhatsApp, email, social media, and voice communications into one inbox, automating repetitive conversations and streamlining customer interactions.

• Paid
• From 299$

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Interakt is an integrated customer engagement platform that combines lead capture, email campaigns, live chat, helpdesk, and FAQ management to help businesses convert visitors into paying customers and retain existing users.

• Freemium
• From 49$

KlikNGo delivers an integrated, AI-driven platform that enhances customer loyalty and engagement across multiple channels, supporting businesses with data analytics, loyalty programs, and CRM solutions.

• Contact for Pricing

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Netmera is an AI-powered omnichannel customer engagement platform that unifies data, runs analysis, and perfects conversations to boost user retention and drive growth across mobile and web channels.

• Contact for Pricing

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

FlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.

• Usage Based

Telerivet is a multi-channel mobile messaging communications platform that enables organizations to automate campaigns, workflows, and customer interactions across SMS, WhatsApp, Viber, IVR, and USSD channels at scale.

• Usage Based

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

FlareLane is a customer engagement platform that boosts conversion rates and revenue through personalized marketing automation. Leverage SMS, push notifications, email, and in-app messages to maximize ROI.

• Contact for Pricing

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Dexatel empowers businesses to manage and automate customer communications across multiple channels through a unified inbox, offering robust security, advanced segmentation, and real-time analytics.

• Usage Based

Intelli is an AI-powered customer engagement platform that streamlines communication across WhatsApp, website, and email to convert leads and improve customer support.

• Freemium
• From 13$

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Cheerio AI is an omnichannel platform designed to automate marketing, sales, and customer support across WhatsApp, Instagram, Email, and SMS.

• Free Trial
• From 12$

Carts Guru is an AI-powered marketing automation platform designed to help e-commerce businesses increase revenue through multichannel campaigns, automated workflows, and data-driven insights.

• Freemium
• From 300$

Voicent is an all-in-one communication software platform that helps businesses automate phone, text, and email outreach with built-in CRM and AI-powered tools for sales, marketing, and customer service.

• Free Trial

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

One-to-One Service.com provides enterprise customer service and marketing software (iService®) with over 20 years of industry experience, handling high-volume customer inquiries, ticketing, live chat, and email marketing.

• Contact for Pricing

VVPUSA is a business communication platform offering AI-enhanced omnichannel engagement, secure messaging, CRM, and patented compliance protection. Designed for enterprises, VVPUSA streamlines marketing, customer service, and secure payment workflows via SMS, voice, email, chat, and more.

• Contact for Pricing

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$