What is Telerivet?
Telerivet provides a cloud-based messaging platform designed for enterprise-scale communication with mobile phone users worldwide. The platform supports multiple channels including SMS, WhatsApp, Viber, interactive voice response (IVR), airtime transfer, and USSD services, allowing organizations to orchestrate targeted campaigns and automated workflows across different communication methods.
The platform offers programmable communication capabilities through integrated cloud scripting engines, APIs, and drag-and-drop editors, enabling rapid deployment of mission-critical messaging experiences. Telerivet serves organizations across various sectors including retail, logistics, healthcare, and research, helping them improve customer engagement, streamline operations, and achieve measurable results through mobile messaging solutions.
Features
- Multi-Channel Messaging: Support for SMS, WhatsApp, Viber, IVR, USSD, and airtime transfer across global networks
- Programmable Communication: Cloud scripting engine, APIs, and drag-and-drop editors for building automated mobile interactions
- Contact Management: Powerful segmentation and contact database features for targeted campaigns
- Workflow Automation: Tools for creating automated reminders, surveys, customer journeys, and loyalty flows
- Global Connectivity: Flexible connectivity options across 150+ countries with control over reach, cost, and delivery performance
Use Cases
- Customer support and outreach automation for retail businesses
- Mobile workforce communication and asset tracking for logistics companies
- Patient reminders and public health messaging for healthcare organizations
- Data collection and research surveys in challenging environments
- Marketing campaigns and customer engagement across multiple channels
FAQs
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What channels does Telerivet support for messaging?
Telerivet supports multiple channels including SMS, WhatsApp, Viber, interactive voice response (IVR), airtime transfer, and USSD services. -
How does Telerivet pricing work?
Telerivet uses a usage-based pricing model with three components: platform tools, connectivity options, and usage (message volume, workflow invocations, API calls). Message processing starts at $0.007 with bring-your-own connectivity. -
Can Telerivet integrate with existing systems?
Yes, Telerivet provides Developer APIs that make it easy to send and receive text messages within existing systems, enabling automation and integration with third-party services. -
What industries does Telerivet serve?
Telerivet serves multiple industries including retail & commerce, logistics, healthcare, research & data collection, education, financial services, and humanitarian organizations. -
Does Telerivet offer automation capabilities?
Yes, Telerivet provides advanced automation capabilities through workflow builders with conditional logic, APIs, and the ability to scale workflows like reminders, surveys, onboarding sequences, and customer journeys.
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Telerivet Uptime Monitor
Average Uptime
100%
Average Response Time
426.25 ms
