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FlareLane
Customer Engagement Platform with 1:1 Tailored Support

What is FlareLane?

FlareLane is a customer engagement platform designed to help businesses improve their customer journey and achieve significant growth. The platform enables personalized communication through various channels, including mobile and web push notifications, in-app messages, SMS, and email.

FlareLane's marketing automation capabilities allow businesses to deliver targeted messages at optimal times, maximizing user engagement and conversion rates. The platform offers features like click & conversion tracking, A/B testing, and message rate limits to optimize campaign performance. With easy integration and powerful SDK & API, FlareLane streamlines the process of building and managing customer relationships.

Features

  • Mobile Push: Reach users directly on their mobile devices with personalized, interactive messages.
  • Web Push: Send notifications from your website to users' PC and mobile devices without requiring an app.
  • In-app messages: Utilize a variety of free templates for swift message delivery without code.
  • Cross-Channel Messages: Send push notifications via SMS, WhatsApp, Email, and Webhook based on your business needs.
  • Click & Conversion Tracking: Gain detailed performance insights, including CTR, conversion rate, and revenue from all sent messages.
  • Personalized messages: Create customer-centric messages displaying the user's name and product preferences.
  • A/B Testing: Test different messages, images, delivery times, and CTAs.
  • third party integrations: Access notifications received by users and stay informed of updates.
  • message rate limits: Control messages delivery.
  • Notification Center: Centralized notification management.
  • Event-based automation system: Schedule notifications based on individual user actions.
  • Ready-to-use templates: Access a template library for quick campaign creation.
  • In-depth data analytics: Analyze user behavior with real-time campaign performance tracking.
  • Unlimited segmentation: Group users by behavior, preferences, and demographics.
  • Automated messaging: Automate message delivery.
  • Message scheduling: Schedule notifications in advance.

Use Cases

  • Boosting conversion rates for e-commerce businesses
  • Improving customer retention for SaaS platforms
  • Enhancing user engagement for mobile apps
  • Driving sales through targeted promotions
  • Delivering personalized onboarding experiences
  • Re-engaging inactive users
  • Providing timely customer support updates

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