Customer sentiment analysis tools - AI tools

Sentric is an AI-powered platform that analyzes customer reviews and feedback to provide actionable insights for business growth, helping companies understand customer sentiment and improve products and services.

• Freemium
• From 29$

Repustate offers advanced sentiment analysis, video analysis, and semantic search capabilities across multiple languages to understand customer, employee, and patient feedback.

• Free Trial
• From 199$

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

• Contact for Pricing

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Surveyed is an AI-driven survey platform designed to help businesses create surveys, collect feedback, analyze sentiment using AI, and generate actionable insights.

• Freemium
• From 40$

feedback.tools is an AI-powered feedback analytics platform that helps businesses collect, analyze, and prioritize user feedback to build better products through continuous feedback loops and intelligent analysis.

• Freemium
• From 35$

Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.

• Paid
• From 39$

SentiSum is an AI-powered Voice of Customer platform that unifies customer feedback from multiple channels to detect churn risks early and provide actionable insights for improving customer retention.

• Freemium
• From 1000$

ReplyGenius is an AI-powered customer review analysis tool that transforms feedback from Amazon, Trustpilot, Google Play, and Google Maps into actionable business intelligence within 30 seconds.

• Usage Based
• From 18$

Senty delivers AI-powered customer research reports, providing rapid insights into customer feedback for app developers. Eliminate guesswork and build products customers love.

• Paid

BytesView provides AI-powered text analysis APIs for sentiment analysis, NER, keyword extraction, and more, helping businesses understand customer feedback and market trends.

• Freemium
• From 29$

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

Vibe Scan is an AI-powered brand reputation monitoring tool that uses ChatGPT to track and analyze online brand perception, providing detailed sentiment analysis and actionable insights.

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Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.

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SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

ReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.

• Freemium
• From 8$

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

sentiHub is an AI-powered product review monitoring platform that provides comprehensive analytics for popular products across multiple categories, helping users make informed purchasing decisions.

• Other

Appbot offers world-class app review and ratings monitoring, replies, and analysis, helping companies improve customer satisfaction and product development.

• Free Trial

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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FinSenty is an AI-driven market sentiment analysis platform that provides daily sentiment scores and indicators for both traditional financial markets and cryptocurrency assets, helping traders and investors make data-driven decisions.

• Paid
• From 33$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.

• Free Trial

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

Symanto is an advanced AI platform that combines natural language processing and psychology to analyze consumer behavior, brand health, and market intelligence through emotional and personality insights.

• Contact for Pricing