customer engagement tracking software - AI tools

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

Interakt is an integrated customer engagement platform that combines lead capture, email campaigns, live chat, helpdesk, and FAQ management to help businesses convert visitors into paying customers and retain existing users.

• Freemium
• From 49$

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

HoodEngage is a multichannel customer engagement platform that helps businesses build relationships with customers through personalized messaging, automated workflows, and detailed analytics across push notifications, SMS, and email channels.

• Freemium
• From 100$

Crewcharge is an AI-powered customer engagement platform that drives SaaS conversions through personalized workflows based on user behavior, offering privacy-first tracking and comprehensive customer analytics.

• Freemium

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

The Customer Factor is a CRM platform designed to streamline customer management, scheduling, invoicing, and business automation for service-based businesses. Its extensive set of features supports growth and organization, helping users manage contacts, tasks, and payments with ease.

• Paid
• From 45$

Vibetrace is a comprehensive AI-powered marketing automation platform designed for agencies and e-commerce businesses to increase customer retention, personalize campaigns, and boost conversions with advanced customer data analytics.

• Contact for Pricing

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

OptiKPI is a real-time Customer Data Platform (CDP) and CRM toolkit designed to help businesses enhance customer retention, engagement, and value through targeted, multi-channel campaigns.

• Paid
• From 1099$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Retain leverages patented artificial intelligence and machine learning to optimize customer engagement and automate digital debt collection communications for cost-effective and scalable operations.

• Paid

Engagement Multiplier is an AI-powered employee engagement platform that helps businesses improve retention, morale, and performance through anonymous feedback, custom surveys, and actionable insights.

• Paid
• From 360$

Preferred Patron offers a robust, cloud-based customer loyalty solution tailored for businesses of all sizes, enabling seamless automation, gamification, and advanced marketing to boost customer engagement and revenue.

• Contact for Pricing

KlikNGo delivers an integrated, AI-driven platform that enhances customer loyalty and engagement across multiple channels, supporting businesses with data analytics, loyalty programs, and CRM solutions.

• Contact for Pricing

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

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Crowdly is an AI-powered customer engagement platform that helps brands activate their best customers for market research, user-generated content, and authentic word-of-mouth marketing at scale.

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Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing