What is Preferred Patron?

Preferred Patron is a leading customer loyalty program platform designed to help businesses cultivate strong customer relationships and enhance retention strategies. The software offers a broad suite of loyalty and marketing tools, such as promotion automation, gamification elements, weather-based intelligence, and advanced CRM capabilities. Organizations can streamline their loyalty campaigns across single or multiple locations with options for SMS and email communications built in.

This end-to-end solution includes white-labeled services, advanced segmentation, dashboard analytics, and integration opportunities for point-of-sale systems. Special features like digital rewards, in-store and virtual gift cards, mobile web portals, and behavioral marketing tools empower businesses to drive engagement, encourage repeat visits, and increase customer spend efficiently.

Features

Promotion Automation: Automate promotional campaigns with personalized triggers.
Loyalty Gamification: Enhance user engagement through gamified rewards and achievement tiers.
WeatherSmart™ Intelligence: Factor in weather conditions to optimize marketing outreach.
Advanced CRM Segmentation: Segment customers for targeted campaigns and personalized experiences.
Multi-Channel Communication: Integrated SMS and email distribution included.
Mobile Web Portal: Give members access to their rewards and account management on mobile devices.
In-store and Virtual Gift Cards: Support both physical and e-gift card distribution.
Review Collection & Hosting: Gather and showcase customer feedback within the platform.
Point-of-Sale Integration: Seamlessly sync with popular POS systems for transactions.
Dashboard Analytics: Visualize performance metrics and campaign effectiveness.

Use Cases

Retail chains automating customer rewards and promotions
Restaurants running personalized loyalty campaigns
E-commerce businesses issuing digital rewards and virtual gift cards
Franchises looking to manage multi-location loyalty programs
Fitness studios engaging members with gamified achievements
Salons and spas optimizing marketing based on weather conditions
Small businesses increasing repeat visits with targeted communications

FAQs

What types of businesses can use Preferred Patron?

Preferred Patron is suitable for small, medium, and large businesses across a variety of industries, including retail, restaurants, fitness centers, and service-based businesses.
Does Preferred Patron support communication via SMS and email?

Yes, Preferred Patron includes integrated SMS and email credits in every subscription plan, allowing businesses to communicate directly with their customers.
Can Preferred Patron integrate with my existing POS system?

Preferred Patron offers integrations to select point-of-sale systems as add-on extensions, providing seamless operations for loyalty transactions.
Are virtual and physical gift cards available within the platform?

Yes, Preferred Patron supports both in-store physical gift card sales and virtual or e-gift card delivery options.
Is there a commitment period required for a subscription?

Businesses can choose month-to-month terms with no long-term obligation or opt for annual terms to receive additional discounts.