AI for call center optimization - AI tools

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.
- Contact for Pricing

LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.
- Paid
- From 6$

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.
- Paid
- From 15$

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.
- Usage Based

PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.
- Usage Based

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.
- Usage Based

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.
- Paid
- From 20$

RingConnect offers enterprise-grade Voice AI to manage end-to-end calling operations autonomously, 24/7, handling tasks from lead qualification to customer retention.
- Contact for Pricing

Qlary is an AI-powered answering service that acts as a virtual receptionist. It handles customer calls, intelligently sorts inquiries, and provides summaries, saving businesses time and resources.
- Paid
- From 59$

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.
- Contact for Pricing

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.
- Contact for Pricing

CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.
- Paid
- From 37$

AI call assist revolutionizes call management with instant, accurate, and human-like responses to every inbound call 24/7. Enhance customer satisfaction and operational efficiency by ensuring no call goes unanswered.
- Paid
- From 349$

Banter AI is an AI-powered phone call automation solution that provides safe, accurate, and conversational answers based on your business details. It automates phone calls for businesses, improving customer service and streamlining operations.
- Freemium

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.
- Paid
- From 27$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$

AGENT AI Chat Bot is an intelligent chatbot that engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth. Developed by I Need Leads Ltd, it combines advanced natural language processing and machine learning.
- Free Trial
- From 799$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.
- Contact for Pricing
- API

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.
- Free Trial
- From 7$

Call Assistant AI is a call management app that blocks spam calls, screens callers, and provides advanced voicemail and hold music features. It uses AI to manage calls and enhance user communication.
- Freemium

i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.
- Contact for Pricing

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.
- Freemium
- From 19$

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.
- Freemium
- From 20$

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
- Freemium

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.
- Paid
- From 49$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.
- Paid
- From 50$

AGENT AI is a comprehensive AI chatbot solution that provides 24/7 customer engagement, lead qualification, and automated appointment booking for businesses across multiple industries.
- Paid
- From 799$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$

Cygentive AI provides AI-powered voice agents designed to automate business operations like customer support, appointment booking, and lead qualification, available 24/7.
- Contact for Pricing
- From 500$
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