What is Qlary?
Qlary is an advanced AI receptionist service designed to streamline customer interactions for businesses of all sizes. It leverages artificial intelligence to handle incoming calls, understand diverse conversational styles, and automatically categorize inquiries (e.g., orders, refunds, general questions).
Beyond simple call answering, Qlary provides call summaries, audio recordings, and transcriptions through a web dashboard, giving full transparency and control. Built by experts in data systems and machine learning, Qlary delivers a robust, enterprise-grade solution without complex setup or high costs.
Features
- Natural Interaction: Understands and responds to diverse conversational styles.
- Auto Sorting: Automatically categorizes calls based on the nature of the inquiry.
- Call Summary: Provides concise summaries of each call, highlighting key information.
- Dashboard and Alerts: Tracks customer interactions and provides real-time alerts.
- Automated Case Processing: Streamlines call handling and follow-up.
- Adaptable to business context: understands your business description, and takes custom instructions
Use Cases
- Handling customer inquiries for home service businesses.
- Acting as a primary point of contact for real estate brokers.
- Managing preliminary client intake for legal professionals.
- Serving as a front desk virtual receptionist for small offices.
- Replacing expensive answering services with a cost-effective AI solution.
FAQs
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Will it work for my business?
Qlary AI is flexible, equipped with general context on a wide variety of known business models and industries. When provided with specific nuances unique to your business, Qlary adapts and handles conversations intelligently. -
How can does the AI agent know my business context?
You write it in the business activity section during setup. You can include various information such service overviews, product portfolios, pricing, ongoing promotions, or specific customer advisories. Just remember that it is intended to be a public-facing interface - be sure you don't put privileged information. -
Are calls private and secure?
Calls take place over SSL-encrypted connections, through reliable and enterprise grade communications API. -
Where can I review call transcripts and raw audio recordings?
Access to full transcripts and audio will be made available through the web dashboard interface.
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