AI customer experience management platform - AI tools

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

• Freemium

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

• Paid
• From 20$

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

• Contact for Pricing

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

• Contact for Pricing

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

• Contact for Pricing

CRMOne is an AI-powered CRM platform designed for startups and growing businesses, offering tools to streamline sales, marketing, and customer support processes.

• Freemium
• From 149$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

Supsis AI is an artificial intelligence customer experience platform designed to optimize workflows by managing all communication channels on a single screen. It uses AI chatbots to handle customer inquiries, improving support and increasing potential revenue.

• Freemium

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Commerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.

• Free Trial

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

• Paid
• From 71$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

• Contact for Pricing

ChatterMate is an open-source, AI-powered customer support platform that combines AI agents with human oversight for 24/7 support, handling common queries and escalating complex issues.

• Freemium
• From 49$

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

• Contact for Pricing

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

• Free Trial

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

• Contact for Pricing

AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

• Freemium