Top AI tools for Customer Success Manager

Hightime is an AI-powered sales workspace that assists sales professionals by automating workflows, providing contextual information, and suggesting proactive actions while integrating with common business tools.

• Freemium

Gleap is an all-in-one AI-powered customer support and feedback platform featuring GPT-4 based chatbot Kai, visual bug reporting, live chat, and product roadmap management tools to improve product development and customer relationships.

• Freemium
• From 39$

Qualifire leverages AI to qualify, enrich, and route inbound leads through intelligent contact forms, enabling immediate meeting bookings with promising prospects.

• Free Trial

Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

• Freemium
• From 29$

Wallabi provides generative data analytics for marketing and revenue teams, offering actionable insights and simplifying complex data into clear visualizations.

• Paid
• From 50$

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Optimix empowers sales teams with an AI copilot that provides real-time guidance, insights, and support during calls, helping to close deals more effectively.

• Contact for Pricing

An AI-powered sales automation platform that helps sales teams scale their account management through automated call notes, CRM updates, and personalized follow-ups.

• Contact for Pricing

Intail AI is a relationship intelligence platform that helps businesses uncover and leverage their collective organizational networks to drive growth, prevent churn, and identify new opportunities.

• Contact for Pricing

Duonut is an AI-powered platform that conducts and summarizes hundreds of user conversations in minutes. It's ideal for concept testing, customer feedback, and market research.

• Freemium
• From 99$

SkyPrep is a leading online training software and learning management system (LMS) that leverages AI to simplify employee onboarding, course creation, and learner engagement for modern organizations.

• Free Trial

Optimize product development and customer retention with Insight7's AI-powered platform that aggregates, analyzes, and activates customer feedback.

• Paid
• From 19$
• API

TalentLMS is an intuitive and scalable Learning Management System (LMS) designed for businesses seeking effective employee, customer, or partner training solutions. It features AI-powered course creation and skills-based learning tools to accelerate L&D success.

• Freemium
• From 109$

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

HappyPanda is an AI-powered tool that analyzes user feedback to identify hidden revenue opportunities and reduce churn. It helps businesses capture, analyze, and act on customer insights to improve retention.

• Freemium
• From 9$

Brevian is an enterprise-grade AI platform that automates sales workflows, enhances team performance, and builds customer intelligence without requiring any coding.

• Contact for Pricing

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

FlareLane is a customer engagement platform that boosts conversion rates and revenue through personalized marketing automation. Leverage SMS, push notifications, email, and in-app messages to maximize ROI.

• Contact for Pricing

Churnfree leverages AI-driven personalized cancellation flows and retention tools to help businesses reduce customer churn, increase user retention, and maximize revenue growth.

• Paid
• From 49$

Contextual provides AI-powered user onboarding and engagement tools that enhance user satisfaction, drive retention, and foster product adoption for web and mobile applications.

• Free Trial

FirstSaaS allows businesses to easily create feedback forms and collect customer insights to improve their products. It offers a streamlined way to gather and manage user feedback.

• Paid
• From 19$

Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

• Free Trial
• From 149$

Lantern uses AI agents to analyze your tech stack, identify revenue signals, and transform them into actionable opportunities for B2B sales teams.

• Paid
• From 15$

Versational is an AI-driven platform that automates meeting notes, generates actionable insights, and enhances productivity by transforming conversations into actionable data.

• Freemium

Hexus is an AI-powered platform for creating interactive product demos, videos, and guides. Automate content creation and repurposing to enhance marketing, sales, and customer experience workflows.

• Freemium
• From 49$

Cell adds a conversational AI layer to your product, enabling users to interact with features through natural language, thereby increasing usage and reducing friction.

• Contact for Pricing

Mues is an AI agent seamlessly integrated into software products to onboard users, provide real-time assistance, and reduce support costs, enhancing product adoption and user satisfaction.

• Contact for Pricing

Full Venue is an AI-driven marketing solution that predicts customer buying behavior to increase sales through high-propensity audience targeting, offering up to 15x more sales and 3x higher ROAS.

• Contact for Pricing

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

InboxPlus automates follow-ups across multiple channels like email, LinkedIn, and WhatsApp, helping businesses increase sales conversions and improve productivity.

• Free Trial
• From 10$

SmartMeetings.ai automates meeting tasks, providing call recording, automated notes, and key insights to boost sales and customer success performance. It streamlines workflows and enhances team collaboration.

• Paid
• From 24$

Zparse is an AI-powered platform that enables businesses to extract, clean, transform, and move data seamlessly without coding or technical expertise.

• Freemium

Moesif is an API analytics and monetization platform designed to help businesses understand customer API usage, debug issues effectively, implement usage-based billing, and monitor API performance and customer activity.

• Freemium

Accent Technologies provides a comprehensive AI-powered revenue enablement platform designed to improve sales team productivity and increase revenue.

• Contact for Pricing

Labelf is a no-code AI platform enabling businesses to create custom NLP models for enhanced customer support automation, data analysis, and engagement.

• Freemium
• From 199$

Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

Ergo automates CRM updates, follow-ups, and opportunity revival, helping sales teams streamline workflows, save time, and close deals faster.

• Contact for Pricing

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

RecordOnce is an AI-powered video tutorial creation platform that automatically edits recordings, removes mistakes, and translates content into multiple languages, enabling users to create professional tutorials in minutes instead of hours.

• Freemium
• From 49$

Fiidbakk is an easy-to-install web feedback widget that enables website and app owners to collect, manage, and analyze user feedback, helping drive higher conversions and informed product enhancements.

• Freemium
• From 24$

SearchEgg.io enables users to easily discover, learn, and utilize your application's features via an intelligent, customizable command palette powered by AI for enhanced onboarding and productivity.

• Contact for Pricing

Novacy is an AI-powered platform that analyzes sales calls, including non-verbal cues, to provide behavioral insights, sales coaching, and automated meeting notes for sales optimization.

• Paid
• From 79$

PurplePro is a generative AI-powered loyalty program platform that allows businesses to launch referrals, streaks, quizzes, and variable rewards in seconds.

• Free Trial

Mixcode offers AI-powered chatbot, live chat, video widget, and help center software to enhance website customer support, engagement, and conversions.

• Freemium
• From 20$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

BRAND•E is an AI-powered content creation and workflow platform that helps B2B teams strategize, create, and scale content in their brand's unique voice.

• Free Trial
• From 19$