What is unSurvey?
unSurvey revolutionizes customer research through advanced AI-powered conversational experiences. The platform conducts dynamic, human-like interviews across multiple modalities including chat, video, and phone, supporting over 50 languages while automatically generating insights and structured data analysis.
The system features a sophisticated no-code conversation flow editor, allowing users to design and customize interview experiences using natural language. It transforms traditional survey methods into engaging dialogues, complete with follow-up questions and real-time response adaptation, while providing comprehensive analytics including transcripts, summaries, and sentiment analysis.
Features
- AI Conversation Flow Builder: Design interviews using natural language inputs
- Multi-modal Support: Conduct interviews via chat, voice, or video
- Multilingual Capabilities: Support for 50+ languages
- Automated Analysis: Real-time insights with deep-linked citations
- No-code Editor: Drag-and-drop interface for conversation flow design
- Integrated Stimuli: Present images, videos, and Figma prototypes
- Structured Data Extraction: Automated data processing and visualization
- Panel Integration: Built-in access to global research panels
Use Cases
- Customer research and feedback collection
- Market research studies
- User experience research
- Product feedback gathering
- Multi-language market surveys
- Prototype testing
- Customer sentiment analysis
- Automated interview conducting
FAQs
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How many languages does unSurvey support?
unSurvey supports over 50 languages for conducting interviews and surveys. -
What types of interview modes are available?
unSurvey offers multiple interview modes including chat, video, and phone conversations. -
Can I integrate external stimuli into the interviews?
Yes, you can include images, videos, websites, and Figma prototypes that respondents can interact with during the interview.