Whelp vs AIHelp Detailed comparison features, price

Whelp

Whelp is an advanced omnichannel customer support solution that consolidates all customer interactions into a single, unified platform. The platform enables businesses to manage communications across multiple channels including Voice, Email, Live Chat, SMS, and WhatsApp, while providing a comprehensive view of customer data and interactions.

The platform features AI-powered automation capabilities, including a drag-and-drop chatbot builder that handles up to 60% of customer inquiries automatically. With advanced reporting tools, customizable communication campaigns, and enterprise-grade security measures, Whelp enables businesses to deliver efficient, personalized customer service while maintaining data protection.

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

Whelp

Pricing

Freemium

From 29$

AIHelp

Pricing

Freemium

Whelp

Features

Unified Inbox: Consolidates all communication channels in one place
AI-Powered Automation: Handles up to 60% of customer inquiries automatically
Omnichannel Support: Integrates Voice, Email, Live Chat, SMS, and WhatsApp
Custom Chatbot Builder: Drag-and-drop interface for creating automated responses
Advanced Analytics: Comprehensive reporting and performance tracking
Security Features: Advanced encryption and secure access controls
Team Collaboration Tools: Streamlined communication between team members
Integration Capabilities: Compatible with existing business tools and workflows

AIHelp

Features

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.

Whelp

Use cases

E-commerce customer support
Insurance service management
Financial services communication
Educational institution support
HR and recruitment processes
Travel industry customer service
Real estate client management
Restaurant customer engagement
Hospitality guest services
Automotive dealership support

AIHelp

Use cases

Enhancing customer support in mobile games.
Improving user engagement in mobile applications.
Providing instant customer service on websites.
Streamlining customer support workflows.
Automating responses to frequently asked questions.
Managing customer feedback and issues.
Gathering user insights through questionnaires.

Whelp

FAQs

How many conversations does my subscription cover?

The Standard and Premium plans include unlimited MAC (Monthly Active Conversations).

Is installation or downloading required?

No, Whelp is a cloud-based solution that requires no downloads or software installation.

Are volume discounts available for large businesses?

Yes, volume discounts are available for large businesses under the Enterprise plan.

AIHelp

FAQs

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.

How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.

Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.

Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.