InnossistAI vs AIHelp Detailed comparison features, price

InnossistAI

InnossistAI provides a comprehensive customer service solution centered around an AI-powered chatbot. The platform leverages generative AI to automate client interactions, providing instant responses and 24/7 availability. It allows businesses to train the chatbot using their existing website content, PDFs, and text, ensuring accurate and brand-consistent communication.

Beyond automated responses, InnossistAI facilitates smooth transitions to human agents when needed. Features like real-time chat transfer, audio calls, and call summaries enhance the agent's ability to address complex inquiries and understand customer preferences. The chatbot can be easily integrated into any website via a code snippet.

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

InnossistAI

Pricing

Free Trial

AIHelp

Pricing

Freemium

InnossistAI

Features

AI Assist: Automates client interactions using generative AI.
AI Knowledge: Trains the chatbot using your website content, help centers, and articles.
Small chat: Responds to informal communications.
Website scan: Scans website content for chatbot training.
PDF of document: Allows chatbot training from PDFs and text articles.
From Text: Train the chatbot with typed or pasted text.
Transfer to agent: Transfers chats to live agents.
Audio Call: Enables voice calls for complex queries.
Call Summary: Provides audio call summaries for improved understanding of client needs.
Chat Widget for website: Integrates the chatbot on any website with a code snippet.

AIHelp

Features

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.