Tactful AI vs Teneo.AI Detailed comparison features, price

Tactful AI

Tactful AI provides a versatile and integrated customer service platform designed to transform customer service operations at scale. The platform powers millions of conversations monthly, offering a blend of human interaction and AI-driven automation to deliver exceptional customer experiences.

Tactful AI integrates seamlessly with existing business tools, offering features like a unified inbox for agents, real-time actionable insights, and no-code automation capabilities. This ensures consistent communication across all customer channels, including voice, digital, and social media, empowering businesses to provide personalized and efficient support.

Teneo.AI

Teneo.AI is an advanced Agentic AI platform built to revolutionize contact center operations. It empowers businesses to automate customer service interactions, improve efficiency, and enhance the overall customer experience.

The platform provides robust capabilities for voice automation, seamless integration with existing systems, and enterprise-grade security. Teneo.AI is designed to deliver measurable results, including substantial cost reductions and improved customer satisfaction.

Tactful AI

Pricing

Freemium

Teneo.AI

Pricing

Contact for Pricing

Tactful AI

Features

Omnichannel Customer Service: Provide real-time assistance across multiple channels.
Unified Inbox for Agents: Manage all customer interactions from a single interface.
Empowered Supervisors: Real-time controls to maintain outstanding customer service.
Unified Routing and Customer Journey: Advanced routing engine for personalized experiences.
Realtime Actionable Insights: Keep supervisors informed with real-time metrics.
AI-powered automation: Leverage AI to streamline repetitive tasks and improve response times.
Multilingual and Functional Conversational Chatbots: Provide seamless AI-powered support in multiple languages.
Seamless, Personalised, and Conversational Self-Service: Customers can resolve issues independently with AI.
No-Code Studio: Design, test and deploy workflows that eliminate complexity and boost efficiency.

Teneo.AI

Features

Omnichannel Consistency: Manage voice, chat, apps and email interactions seamlessly from one platform.
Seamless Development Lifecycle: Streamline every step of your conversational AI journey—build, test, deploy, analyze, and optimize—all within Teneo’s unified platform.
Voice AI That Scales: Handle millions of voice interactions monthly with enterprise-grade precision.
Enterprise Security: Built-in governance, monitoring, and compliance ensure trust.
Effortless Integration: Works with CRMs, ERPs, and legacy systems without disrupting operations.
Actionable Insights: Advanced analytics optimize customer interactions and drive continuous improvement.