Inline Help vs AIHelp Detailed comparison features, price

Inline Help

Inline Help is a Software as a Service (SaaS) platform designed to revolutionize customer support through proactive, in-app assistance. By integrating directly into your application, Inline Help provides users with real-time, contextual help, enhancing the overall user experience and streamlining support processes.

The platform leverages AI to power features including "Explain This" for contextual insights, Tooltips for instant clarity, and a Chatbot for immediate, accurate responses to user queries. Inline Help supports multiple languages, ensuring precise interactions across a global user base. The service is trusted by over 500 companies worldwide and maintains rigorous security standards, including ISO 27001 certification.

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

Inline Help

Pricing

Paid

From 97$

AIHelp

Pricing

Freemium

Inline Help

Features

Explain This: Provides instant insights by tapping on any part of the website.
Tooltips: Offers AI-powered, no-code tooltips for on-the-spot information.
Chatbot: Delivers instant and accurate responses to user queries.
Widget: Centralizes all support tools, including Explain This and ticket submission.
Knowledge Base: Provides a contextually relevant knowledge repository at the user's fingertips.
Ticket Form: Enables seamless, in-app issue reporting.

AIHelp

Features

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.

Inline Help

Use cases

Boosting product adoption
Reducing support ticket volume
Providing 24/7 customer support
Enhancing user experience with contextual help
Streamlining the user journey
Simplifying in-app issue reporting

AIHelp

Use cases

Enhancing customer support in mobile games.
Improving user engagement in mobile applications.
Providing instant customer service on websites.
Streamlining customer support workflows.
Automating responses to frequently asked questions.
Managing customer feedback and issues.
Gathering user insights through questionnaires.

Inline Help

FAQs

What is a Site?

One Site is sufficient to represent your application, accommodating a multi-tenant setup across multiple domains, like aaa.example.com and bbb.example.com. This allows you to embed Inline Help across these domains with a single, unified knowledge base that fits your product's needs.

What security measures are in place?

At Inline Manual, we prioritize security above all. Our company is ISO 27001 certified, reflecting our commitment to maintaining the highest standards of data security and management. With a decade of experience serving Fortune 500 companies, we ensure robust security protocols are in place to safeguard your data, offering the same level of trust and reliability that has made us a preferred choice for leading global enterprises.

Who Built Inline Help and Why?

Inline Help was created by the team at Inline Manual, a company dedicated to enhancing user experiences in software applications. The development was driven by a commitment to provide immediate, contextual assistance within applications, with the goal of improving user engagement, minimizing learning curves, and streamlining the user journey.

AIHelp

FAQs

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.

How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.

Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.

Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.

Inline Help

More details Visit Inline Help

AIHelp

More details Visit AIHelp

Inline Help vs AIHelp

Pricing

Pricing

Features

Features

Use cases

Use cases

FAQs

FAQs

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