voice of customer analysis platform - AI tools

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.
- Contact for Pricing

VoiceOps is an AI-powered platform that analyzes customer calls to provide actionable intelligence for sales coaching, compliance monitoring, and market analysis, helping businesses optimize their customer interactions and drive growth.
- Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$

Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.
- Free Trial

Vocads uses generative voice AI to transform surveys, providing richer data and reducing the cost of qualitative surveys. Get real-time analysis and actionable insights.
- Free Trial
- From 99$

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.
- Free Trial

Voicesense uses AI-powered voice analysis to predict behavior and provide insights for businesses, healthcare, HR, and social platforms. It transforms business processes and improves decision-making through acoustic analysis.
- Usage Based

VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.
- Contact for Pricing

SurveySparrow is a VOC platform that helps businesses collect and analyze customer feedback to gain actionable insights and drive growth. It offers features like conversational surveys, reputation management, and AI-powered analytics.
- Freemium
- From 29$

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.
- Contact for Pricing

VoiceLine is an AI-powered platform that helps field sales teams capture touchpoints, automate administrative tasks, and gain actionable insights, ultimately driving more revenue.
- Paid
- From 34$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.
- Contact for Pricing

Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.
- Freemium
- From 29$

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.
- Freemium
- From 24$

Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.
- Contact for Pricing
- API
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