customer review analysis software - AI tools

ReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.
- Freemium
- From 8$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.
- Contact for Pricing

ReplyGenius is an AI-powered customer review analysis tool that transforms feedback from Amazon, Trustpilot, Google Play, and Google Maps into actionable business intelligence within 30 seconds.
- Usage Based
- From 18$

Appbot offers world-class app review and ratings monitoring, replies, and analysis, helping companies improve customer satisfaction and product development.
- Free Trial

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.
- Freemium
- From 10$

Locbi is a business intelligence platform that analyzes competitors' Google Maps reviews to generate comprehensive BI reports, revealing customer sentiment, market opportunities, and areas for improvement.
- Paid
- From 97$

Senty delivers AI-powered customer research reports, providing rapid insights into customer feedback for app developers. Eliminate guesswork and build products customers love.
- Paid

Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.
- Paid
- From 39$

FeedLens is an AI-powered app review management platform that helps teams extract insights, automatically respond to reviews, and analyze user feedback from mobile app stores. It offers comprehensive analytics and competitor tracking capabilities.
- Freemium
- From 30$

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.
- Freemium
- From 15$

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.
- Free Trial

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.
- Free Trial

ReviewPower is an all-in-one platform that combines and analyzes trusted reviews from G2 and Capterra, covering 1.5k+ categories and 50k+ companies with over 3 million reviews.
- Freemium
- From 49$

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.
- Contact for Pricing

Vibe Scan is an AI-powered brand reputation monitoring tool that uses ChatGPT to track and analyze online brand perception, providing detailed sentiment analysis and actionable insights.
- Contact for Pricing

Feedby is an AI-powered tool that analyzes YouTube comment sections to extract valuable user feedback, questions, and bug reports, delivering filtered insights directly to your inbox.
- Usage Based
- From 1$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.
- Contact for Pricing

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.
- Contact for Pricing

ReviewHawk is an AI-powered app review analysis tool that helps businesses understand user feedback, reduce churn, and make data-driven decisions to improve user satisfaction.
- Freemium
- From 32$

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing

Go Review Me is a review management platform that helps businesses get more 5-star reviews and rank higher on Google. It automates review collection, protects brand reputation, and showcases positive feedback.
- Free Trial

Cynthia AI helps you understand your customer feedback, tickets, and other qualitative data at scale. Uncover actionable insights within seconds to accelerate your product research.
- Free Trial
- From 25$
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