cloud-based call center analytics - AI tools

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Call Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.

• Contact for Pricing

MightyCall offers a cloud-based call center software solution for small and mid-sized businesses, providing advanced tools for customer service and sales communications. It features a unified interface, call distribution, live analytics, and various dialer options.

• Free Trial
• From 15$

CallCabinet delivers comprehensive, AI-powered call recording and conversation analytics, providing organizations with compliant, secure, and insightful voice data management across platforms.

• Contact for Pricing

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

CallTrackingMetrics is a comprehensive call tracking and conversation intelligence platform that uses AI to analyze calls, automate workflows, and provide closed-loop marketing attribution.

• Usage Based
• From 60$

Voiptime Cloud is a multichannel contact center solution that uses AI-powered features like predictive dialers and intelligent routing to improve customer satisfaction and agent productivity.

• Contact for Pricing

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$

Big V Telecom delivers innovative cloud telephony and voice-based communication solutions that improve business efficiency and customer engagement. Their services include virtual numbers, customizable IVR, call recording, and real-time analytics to streamline business communications.

• Contact for Pricing

Calilio is an AI-powered cloud phone system that enhances business communications with intelligent features like real-time transcription, sentiment analysis, and automated call routing to boost efficiency and customer satisfaction.

• Contact for Pricing

United World Telecom offers comprehensive cloud-based phone solutions for businesses, featuring AI-powered call insights, transcription, and advanced calling functionalities to enhance connectivity across 160+ countries.

• Contact for Pricing

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Acepeak.ai is an AI-powered cloud communication platform offering virtual phone numbers, VoIP services, messaging solutions, and advanced analytics to enhance business communication and customer engagement.

• Freemium
• From 29$

VCC Live is an AI-powered cloud contact center platform that enables businesses to run smarter, faster, and high-converting customer interactions through omnichannel communication and automation tools.

• Paid
• From 50$

Microcall simplifies complex voice data with clear reports to streamline infrastructure, reduce costs, and improve efficiency across various industries.

• Contact for Pricing

Calliper is an AI-powered virtual data scientist designed for SaaS businesses, analyzing product, finance, and support data to deliver automated customer insights and alerts.

• Freemium
• From 317$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Callyzer is an AI-powered call tracking and lead management platform that provides real-time call monitoring, detailed analytics, and automated reporting to optimize team performance and sales processes.

• Freemium

CallTools is a cloud-based call center software offering predictive dialing, CRM integration, and comprehensive contact management tools to enhance agent productivity and customer engagement.

• Contact for Pricing

Call Tracker is an AI-powered call tracking software that helps businesses identify which marketing campaigns drive phone calls through detailed analytics and integration with tools like Google Adwords and Analytics.

• Freemium
• From 37$

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$