What is Teldrip?
Focusing on optimizing communication strategies, Teldrip offers sophisticated tools for detailed call tracking, intelligent call routing based on various parameters, and comprehensive reporting features. Additionally, it incorporates AI-powered sentiment analysis to gauge customer emotions during calls, providing valuable insights for improving service quality and business outcomes.
Features
- Call Tracking: Monitor and analyze call activities and performance.
- Call Routing: Intelligently direct incoming calls based on predefined rules or logic.
- Call Reporting: Generate detailed reports on call metrics, performance, and trends.
- AI Sentiment Tracker: Analyze emotions and sentiment expressed during calls using AI.
- Call Transcription: Provide accurate text transcriptions of recorded calls for analysis and record-keeping.
- Real Time Bidding: Facilitate real-time bidding processes related to calls or leads.
- Payout Management: Manage and track payouts related to call activities or lead generation campaigns.
- Call Recording: Capture audio conversations for quality assurance, training, or compliance purposes.
Use Cases
- Optimizing click-to-call advertising campaigns for higher conversion rates.
- Improving lead management and follow-up processes through efficient call routing.
- Analyzing customer sentiment during support or sales calls for service improvement.
- Tracking call attribution and performance across different marketing channels.
- Managing affiliate or partner payouts for performance-based call campaigns.
- Implementing real-time bidding systems for acquiring call leads.
- Enhancing call center efficiency with automated tracking and reporting.
FAQs
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How is the pricing structured?
Our flexible pricing model lets you tailor costs to your usage. Choose features, calculate per-call expenses, and add credit to your Teldrip account accordingly. -
How many users can be added to an account?
There's no limit! Add as many users as needed to your account. -
What are the costs associated with call forwarding and how does it function?
Call forwarding operates in two stages. Initially, incoming calls are received on your Teldrip number, incurring incoming call charges. Then, these calls are forwarded from your Teldrip number to another number, incurring outgoing call charges for the forwarding process. You can view incoming call charges and outgoing call charges in the plan details. -
Can I upgrade my plan at any time?
You can upgrade your plan at any time. Upgrading with Teldrip is straightforward and can be completed in just a few clicks. -
What will my monthly invoice include?
Your monthly billing statement will itemise all usage fees from the previous month, including any additional enabled features and their associated costs. Use the interactive calculator available on this page to estimate your expenses.
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