AI for quality control in call centers - AI tools

  • LangCall
    LangCall AI That Makes and Answers Phone Calls

    LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

    • Paid
    • From 6$
  • Level AI
    Level AI Next Level AI for Customer Intelligence & Service Automation

    Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

    • Contact for Pricing
    • API
  • Tomato.ai
    Tomato.ai AI accent neutralization for clearer agent calls

    Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

    • Free Trial
    • From 7$
  • Pitch Patterns
    Pitch Patterns Build call center excellence with AI analytics

    Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

    • Contact for Pricing
  • Cognitive Calls
    Cognitive Calls Automate all your calls with AI

    Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

    • Paid
    • From 15$
  • ConvoQ AI
    ConvoQ AI Harnessing AI to transform conversations into insights

    ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

    • Contact for Pricing
  • AgentVoice
    AgentVoice The voice AI customers add to speed dial

    AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

    • Paid
    • From 20$
  • AloAi Voice Analytics
    AloAi Voice Analytics AI-powered call transcription and analytics for business intelligence

    AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

    • Freemium
    • From 30$
  • Autocalls.ai
    Autocalls.ai AI voice agents for customer support

    Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

    • Paid
    • From 27$
  • BirchAI
    BirchAI Automating Complex Call Center Operations

    BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

    • Contact for Pricing
  • Qlary
    Qlary Business Phone with Powerful AI Receptionist

    Qlary is an AI-powered answering service that acts as a virtual receptionist. It handles customer calls, intelligently sorts inquiries, and provides summaries, saving businesses time and resources.

    • Paid
    • From 59$
  • Qualint
    Qualint Analyze 100% of your Calls with AI-Powered Precision

    Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

    • Paid
    • From 150$
  • CallFluent AI
    CallFluent AI Automate calls with AI phone agents that sound human

    CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.

    • Paid
    • From 37$
  • RingConnect
    RingConnect AI Voice Calls that Drives More Revenue

    RingConnect offers enterprise-grade Voice AI to manage end-to-end calling operations autonomously, 24/7, handling tasks from lead qualification to customer retention.

    • Contact for Pricing
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