AI for contact center automation - AI tools

  • Cognitive Calls
    Cognitive Calls Automate all your calls with AI

    Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

    • Paid
    • From 15$
  • Help.center
    Help.center Reduce support tickets significantly with the power of AI

    Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

    • Freemium
    • From 19$
  • Teneo.AI
    Teneo.AI The Leading Agentic AI Platform for Contact Center Automation

    Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

    • Contact for Pricing
  • AGENT AI by The I Need Group
    AGENT AI by The I Need Group Intelligent Sales Activation and Customer Engagement Through AI-Powered Chatbots

    AGENT AI is a comprehensive AI chatbot solution that provides 24/7 customer engagement, lead qualification, and automated appointment booking for businesses across multiple industries.

    • Paid
    • From 799$
  • PreCallAI
    PreCallAI Automate Phone Conversations with AI-Powered Voice Bots

    PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.

    • Usage Based
  • CCXAI
    CCXAI AI-Powered Customer Communication

    CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

    • Paid
    • From 15$
  • AI Desk
    AI Desk AI-powered Customer Service on your website

    AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

    • Freemium
    • From 19$
  • Kong.ai
    Kong.ai Automate Your Business Like the Fortune 500

    Kong.ai offers AI-powered agents and chatbots to automate customer support, sales, marketing, and HR processes. Streamline workflows and enhance business efficiency with prebuilt agents and seamless integrations.

    • Contact for Pricing
  • AGENT AI Chat Bot
    AGENT AI Chat Bot Boost Conversions with AI that Feels Human

    AGENT AI Chat Bot is an intelligent chatbot that engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth. Developed by I Need Leads Ltd, it combines advanced natural language processing and machine learning.

    • Free Trial
    • From 799$
  • LangCall
    LangCall AI That Makes and Answers Phone Calls

    LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

    • Paid
    • From 6$
  • ConvoQ AI
    ConvoQ AI Harnessing AI to transform conversations into insights

    ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

    • Contact for Pricing
  • Copilot.live
    Copilot.live Smart, Scalable, and Enterprise-Ready Workflow Automation

    Copilot.live is a Conversational AI Agents Platform that automates customer interactions across websites, apps, WhatsApp, email, and voice. Deploy AI agents for 24/7 support, lead generation, and seamless human handovers.

    • Freemium
    • From 69$
  • HELPX.AI
    HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.

    HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

    • Freemium
    • From 39$
  • EchoDial
    EchoDial Streamline Your Customer Communication

    EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

    • Paid
    • From 50$
  • Cols.ai
    Cols.ai AI Phone Calling Platform for Seamless Human-like Voice Communication

    Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

    • Usage Based
  • Chatbot AI
    Chatbot AI Start Your Conversation With AI ChatBot

    Chatbot AI uses artificial intelligence and natural language processing to simulate human conversation, providing assistance, answering queries, and carrying out tasks.

    • Free
  • Worknet
    Worknet Dedicated AI agent for each customer.

    Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

    • Contact for Pricing
  • Automation Agency India
    Automation Agency India Cut Costs, Scale Revenue, and Stay Ahead with AI Automation

    Automation Agency India provides AI-powered solutions to automate sales, marketing, customer support, and operations, helping businesses reduce costs and increase revenue.

    • Other
  • Tryvium
    Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

    Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

    • Paid
    • From 3575$
  • Converso
    Converso Save agent time with AI-powered customer support

    Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

    • Free Trial
    • From 19$
  • Simulacrum AI
    Simulacrum AI AI Chat Assistant for Enhanced Customer Engagement

    Simulacrum AI provides an AI-powered chat assistant that handles customer inquiries, reducing support queries by up to 80%. It offers easy setup, lead generation, and CRM integration.

    • Free Trial
    • From 19$
  • Autocalls.ai
    Autocalls.ai AI voice agents for customer support

    Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

    • Paid
    • From 27$
  • Virtual Scale
    Virtual Scale AI-Powered Contact Center on Autopilot

    Virtual Scale empowers businesses with AI-driven virtual teams to enhance customer engagement across multiple channels. It offers customizable AI agents and multi-channel communication.

    • Contact for Pricing
  • Collab
    Collab Enabling digital transformation through balanced automation and human interaction

    Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

    • Contact for Pricing
  • Cygentive AI
    Cygentive AI Your 24/7/365 Available AI-Voice Agents

    Cygentive AI provides AI-powered voice agents designed to automate business operations like customer support, appointment booking, and lead qualification, available 24/7.

    • Contact for Pricing
    • From 500$
  • HybridAI
    HybridAI Where AI meets empathy...and action!

    HybridAI offers AI chat agents blending human intuition with AI efficiency for customer interactions, featuring multiple AI models and human takeover capabilities.

    • Freemium
  • AgentVoice
    AgentVoice The voice AI customers add to speed dial

    AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

    • Paid
    • From 20$
  • Concerto
    Concerto AI-Powered Automated Conversations for Your Business

    Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

    • Contact for Pricing
  • AWSME.ai
    AWSME.ai Scale Smarter with AI That Understands Your Business

    AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

    • Paid
    • From 99$
  • Level AI
    Level AI Next Level AI for Customer Intelligence & Service Automation

    Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

    • Contact for Pricing
    • API
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