AI customer interaction analysis platform - AI tools

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.
- Paid
- From 400$

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing

TheySaid is an AI-powered feedback platform that replaces traditional surveys with interactive conversations, delivering deeper insights and actionable results.
- Freemium
- From 49$

Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.
- Freemium
- From 19$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.
- Contact for Pricing

Harmonize.ai is a consumer insights platform aggregating customer feedback from diverse online sources, using AI to provide actionable insights for product, CX, and marketing improvements.
- Free Trial

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.
- Contact for Pricing

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.
- Free Trial

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.
- Freemium

Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.
- Contact for Pricing

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing

Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.
- Contact for Pricing

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.
- Free Trial
- From 30$

Staircase AI uses Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback in customer data analysis.
- Contact for Pricing

HybridAI offers AI chat agents blending human intuition with AI efficiency for customer interactions, featuring multiple AI models and human takeover capabilities.
- Freemium

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.
- Freemium
- From 19$

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.
- Free Trial

Sauce AI is an AI-powered engine that analyzes customer feedback from various sources, providing real-time, actionable insights to drive product development and business impact.
- Free Trial

Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.
- Freemium

Simulacrum AI provides an AI-powered chat assistant that handles customer inquiries, reducing support queries by up to 80%. It offers easy setup, lead generation, and CRM integration.
- Free Trial
- From 19$

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.
- Paid
- From 1180$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.
- Contact for Pricing

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.
- Contact for Pricing

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.
- Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$

AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.
- Paid
- From 99$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.
- Contact for Pricing
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