AI conversation analytics for call centers - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Enthu.AI is an AI-powered conversation intelligence platform that transforms contact centers by automating quality assurance, agent coaching, and compliance monitoring through advanced speech analytics and generative AI.

• Free Trial
• From 59$

isLucid is an AI-driven platform that organizes conversation information and insights to help contact center agents close sales faster, prevent churn, and resolve support inquiries more efficiently through real-time assistance.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

• Contact for Pricing
• API

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

• Contact for Pricing

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.

• Freemium

MaestroQA is an AI-powered conversation analytics platform that helps businesses analyze customer interactions to improve customer experience, reduce risk, and inform product strategy.

• Contact for Pricing

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Calling AI automates repetitive call processes using artificial intelligence to enhance customer experience and operational efficiency across various industries.

• Contact for Pricing

CallCabinet delivers comprehensive, AI-powered call recording and conversation analytics, providing organizations with compliant, secure, and insightful voice data management across platforms.

• Contact for Pricing

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

• Contact for Pricing

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

Praiz is an AI-powered platform that transforms business conversations into structured, reliable data through automated transcription, signal detection, and CRM integration, helping teams extract insights and automate workflows.

• Free Trial

Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

• Contact for Pricing

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

ChatMetric is an AI-driven analytics platform that monitors and improves chatbot performance through real-time insights, sentiment analysis, and actionable recommendations to enhance customer engagement and accuracy.

• Freemium
• From 49$

Call Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.

• Contact for Pricing

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

• Paid
• From 6$

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Acefone is an AI-powered cloud communications platform that automates customer interactions, empowers agents, and delivers smarter customer experiences at scale through unified contact center solutions.

• Paid
• From 20$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$