Top AI tools for Call Center Manager

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Kintsugi utilizes AI-powered voice biomarker technology via an API to identify potential mental health conditions from speech, integrating with call centers and telehealth systems.

• Contact for Pricing

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

Brightcall is an AI-powered communication platform that enables businesses to make cold calls, handle leads, and provide support calls using human-like AI agents that work 24/7.

• Contact for Pricing

Strada offers an AI phone call platform designed for insurance brokers, MGAs, and carriers to automate sales and service calls 24/7, improving efficiency and customer satisfaction.

• Contact for Pricing

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

• Contact for Pricing

Gazoop provides a comprehensive cloud-based dispatch software solution, integrating AI-powered features for fleet management businesses of all sizes. It incorporates live tracking, automated dispatch, invoicing, and customizable booking capabilities for global fleet operations.

• Usage Based
• From 14$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

• Contact for Pricing

Augutech delivers AI-driven call center solutions to streamline operations, enhance customer engagement, and boost productivity through omnichannel support, customizable dialers, and advanced analytics.

• Paid
• From 100$

Voxia offers a no-code platform for creating human-like AI phone calls, utilizing AI voice agents to automate inbound and outbound communication for businesses.

• Contact for Pricing

Vapi provides a configurable API platform for developers to build and deploy voice AI agents for inbound and outbound call handling, scaling phone operations efficiently.

• Contact for Pricing

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

• Contact for Pricing

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

VirtualPBX offers innovative cloud-based communication tools, including VoIP business phone systems, contact center solutions, and business texting, designed to enhance productivity and customer engagement for businesses of all sizes.

• Paid
• From 10$

OneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.

• Paid
• From 800$

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

CallerAPI offers a robust caller identification API enabling businesses to track caller reputation, detect spam and fraud calls, and enrich customer data in real-time.

• Paid
• From 25$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

008 Agent is an AI-powered softphone that integrates natively with your CRM, providing advanced voice features and expert-managed service.

• Paid
• From 19$

An AI-powered service that automatically transcribes voicemail and audio messages to text and delivers them via email, supporting 57 languages and utilizing OpenAI's Whisper model.

• Paid
• From 6$

Softphone.Pro is a comprehensive VoIP SIP client with advanced call center and workforce management features, offering seamless integrations for businesses of all sizes.

• Free Trial

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Vogent is an advanced voice AI platform that makes automated phone calls with extremely low latency and human-like conversation capabilities, designed for healthcare, construction, logistics, and travel industries.

• Freemium
• From 5$

Round Robin Distributor (RRD) automates Salesforce lead and case assignment using intelligent, configurable routing, load balancing, and prioritization for sales and service teams.

• Paid
• From 99$

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

HiOperator provides AI-driven customer support solutions, including auto-tagging, automated responses, and managed agents, to personalize interactions and improve efficiency.

• Usage Based

ID R&D offers AI-powered biometric authentication software featuring advanced liveness detection for face, voice, and documents to enhance security and user experience.

• Contact for Pricing

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

PepperPBX is a secure cloud-based multi-tenant PBX software offering advanced VoIP features for businesses and VoIP service providers. Its robust functionality supports multiple customers, administrative management, and seamless resource allocation.

• Contact for Pricing

nventr is a cutting-edge AI platform that revolutionizes data management, automates processes, and drives business success through predictive insights and streamlined workflows.

• Contact for Pricing

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

TENIOS leverages AI-powered voice assistants and advanced telecommunication services to enhance and automate customer communication for businesses, supporting messaging, cloud telephony, and rich interaction solutions.

• Contact for Pricing

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

DialerAI offers advanced predictive dialing and automated voice messaging solutions for outbound call centers, supporting lead generation, political campaigning, surveys, and debt collection with AI-powered efficiency and real-time agent matching.

• Paid
• From 299$