Whautomate VS Omnichat

Whautomate Pricing

Omnichat Pricing

Whautomate

• Omnichannel Team Inbox: Streamline conversations from multiple channels (WhatsApp, Instagram, Messenger, Telegram, Live Chat) in a single, centralized location.
• AI Chatbots: Automate responses with AI-powered chatbots, including a GPT-powered bot trained on your business data.
• Workflow Automation: Automate tasks and processes using custom rules and triggers.
• CRM for SMBs: Manage customer relationships with built-in CRM features.
• Segmentation & Broadcasts: Send targeted bulk messages to specific customer segments.
• Appointment Booking: Simplify scheduling with automated appointment booking and confirmations.
• Class Bookings: Manage class bookings, reminders, and cancellations efficiently.
• E-commerce Integration: Sell products and services directly through WhatsApp and manage inventory.
• Invoice & Payments: Send invoices and request payments via WhatsApp, Email, and SMS.
• Subscription Management: Automate recurring payments and manage customer subscriptions.
• Forms Automation: Create and send custom forms for data collection, feedback, and surveys.
• Real-time Reporting: Comprehensive analytics and real time metrics to improve Customer engagement.

Omnichat

• AI Omnichannel Integration: Unifies communication across WhatsApp, Facebook Messenger, Instagram, LINE, TikTok, WeChat, and Website Live Chat.
• Intelligent AI Agents: Specialized bots for Customer Service, Smart Shopping, Marketing Campaigns, Customer Loyalty, and Booking.
• AI-Powered Marketing Automation: Smart auto-tagging, customer segmentation, and automated messaging campaigns (broadcast, coupons, games).
• AI-Enhanced Sales Conversion: Online-merge-Offline (OMO) sales features and real-time sales performance tracking.
• Social CDP: Unifies social identities and creates 360° customer profiles for targeted engagement.
• Broadcast Messaging: Send targeted messages to customer segments.
• Abandoned Cart Remarketing: Recover lost sales via automated messages.
• WhatsApp Catalog & Payment Integration: Facilitates transactions directly within WhatsApp (Add-on feature).
• Customer Journey Automation: Design automated interaction flows based on customer behaviour (Add-on feature).
• Interactive Games & Coupons Module: Engage customers with interactive elements (Add-on feature).

Whautomate Use Cases

• Enhance customer service by managing inquiries across multiple channels.
• Automate sales processes and run personalized marketing campaigns.
• Manage bookings and payments for salons, spas, and fitness studios.
• Streamline communication and outreach for educational institutions.
• Drive online sales and automate customer service for e-commerce businesses.
• Improve patient engagement and streamline operations for healthcare providers.
• Optimize donor and volunteer management for NGOs.

Omnichat Use Cases

• Providing 24/7 automated customer support across multiple messaging apps.
• Driving online sales through personalized product recommendations and guided purchasing.
• Automating marketing campaign creation and execution.
• Enhancing customer loyalty programs with automated rewards and personalized interactions.
• Streamlining appointment booking processes.
• Integrating online customer interactions with offline sales activities (OMO).
• Segmenting customers and sending targeted broadcast messages.
• Recovering abandoned shopping carts through automated reminders.
• Building comprehensive customer profiles by unifying data from social channels.

Whautomate FAQs

• Is my data secured with Whautomate?

  Absolutely. Your data is completely safe with us. It is stored on a secure cloud service called AWS, which uses high-level encryption to protect it. Additionally, when your data is being transferred, it is encrypted using special security certificates. We also have strict security measures in place to make sure that only authorized people can access it.
• Where is my data stored?

  Your data is stored in a data center in Singapore. This means that it is physically located in Singapore and is managed by a team of professionals who ensure that it is well-maintained and secure. We plan to launch our platform in more data centers located closer to our customers' geography in the future.
• Is there any technical Support available?

  We are always here to help you. If you have any questions or need assistance, you can contact our customer support team by emailing us at support@whautomate.com or chatting with us within the platform.
• Do I need to commit to a long-term contract to use your service?

  No, you are not required to commit to a long-term contract to use our service. You can choose monthly or yearly billing cycle based on your preference. You can cancel your subscription at any time without incurring any additional charges or fees.
• Can I cancel my subscription at any time?

  Yes, you can cancel your subscription at any time.

Omnichat FAQs

• Is there any free trial?

  Omnichat provides a 14-day free trial upon registration.
• Is Omnichat officially recognised as the solution provider for the WhatsApp Business API?

  Omnichat is an Official WhatsApp Business Solution Provider (BSP), allowing you to apply for the Meta-approved WhatsApp Business API through Omnichat.
• Does Omnichat provide onboarding support?

  All paid users will receive free onboarding support, including guidance on WhatsApp Business API application and Facebook Business verification.
• I have multiple WhatsApp numbers, Facebook fan pages, and Instagram accounts. Can they be integrated into Omnichat?

  Yes, you can manage multiple WhatsApp numbers, Facebook fan pages, and Instagram accounts through Omnichat.
• Can I subscribe to Omnichat on a monthly basis?

  Currently, Omnichat only offers ‘annual subscription plans’.

Uptime Monitor

Uptime Monitor