Whautomate
vs
OwnChat
Whautomate
Whautomate empowers businesses to elevate engagement and sales through a comprehensive customer engagement and automation platform. It facilitates seamless communication across multiple channels, including WhatsApp, Instagram, Messenger, Telegram, and Website Live Chat.
The platform offers a unified inbox for managing conversations, AI-powered chatbots for automated responses, and robust automation tools for streamlining workflows. Whautomate enables personalized marketing campaigns, efficient appointment and class bookings, and streamlined e-commerce interactions, enhancing customer experiences and driving business growth.
OwnChat
OwnChat is a comprehensive WhatsApp automation platform that empowers businesses to streamline their communication and enhance customer engagement. It provides a suite of tools to automate conversations, personalize marketing efforts, and ultimately drive sales growth.
The platform offers features such as a shared team inbox for efficient collaboration, automated responses and chatbots to save time, and broadcast messaging for reaching a wider audience. OwnChat also facilitates WhatsApp Commerce and Payments, allowing businesses to manage orders and collect payments directly within WhatsApp.
Whautomate
Pricing
OwnChat
Pricing
Whautomate
Features
- Omnichannel Team Inbox: Streamline conversations from multiple channels (WhatsApp, Instagram, Messenger, Telegram, Live Chat) in a single, centralized location.
- AI Chatbots: Automate responses with AI-powered chatbots, including a GPT-powered bot trained on your business data.
- Workflow Automation: Automate tasks and processes using custom rules and triggers.
- CRM for SMBs: Manage customer relationships with built-in CRM features.
- Segmentation & Broadcasts: Send targeted bulk messages to specific customer segments.
- Appointment Booking: Simplify scheduling with automated appointment booking and confirmations.
- Class Bookings: Manage class bookings, reminders, and cancellations efficiently.
- E-commerce Integration: Sell products and services directly through WhatsApp and manage inventory.
- Invoice & Payments: Send invoices and request payments via WhatsApp, Email, and SMS.
- Subscription Management: Automate recurring payments and manage customer subscriptions.
- Forms Automation: Create and send custom forms for data collection, feedback, and surveys.
- Real-time Reporting: Comprehensive analytics and real time metrics to improve Customer engagement.
OwnChat
Features
- No Code Chatbot: Automate customer service and scale interactions using a WhatsApp chatbot.
- WhatsApp Workflows: Automate tasks and create interactive forms for various business events.
- WhatsApp Broadcast: Automate and scale marketing campaigns for maximum reach and engagement.
- WhatsApp Payments: Automate payment collection and expedite transactions.
- WhatsApp Commerce: Manage orders, engage in sales conversations, and boost sales directly within WhatsApp.
- WhatsApp Flow: Build interactive forms and automate tasks.
- Shared Team Inbox: Facilitate team collaboration and efficiently manage customer interactions.
- Click to WhatsApp Ads: Simplify the customer journey and boost sales by enabling direct conversations.
- WhatsApp CRM: Capture leads, manage sales pipelines, and enhance team collaboration.
Whautomate
Use cases
- Enhance customer service by managing inquiries across multiple channels.
- Automate sales processes and run personalized marketing campaigns.
- Manage bookings and payments for salons, spas, and fitness studios.
- Streamline communication and outreach for educational institutions.
- Drive online sales and automate customer service for e-commerce businesses.
- Improve patient engagement and streamline operations for healthcare providers.
- Optimize donor and volunteer management for NGOs.
OwnChat
Use cases
- Whatsapp Chatbot
- Workflows
- Whatsapp Broadcast
- Whatsapp Flow
- Whatsapp payments
Whautomate
FAQs
-
Is my data secured with Whautomate?
Absolutely. Your data is completely safe with us. It is stored on a secure cloud service called AWS, which uses high-level encryption to protect it. Additionally, when your data is being transferred, it is encrypted using special security certificates. We also have strict security measures in place to make sure that only authorized people can access it.Where is my data stored?
Your data is stored in a data center in Singapore. This means that it is physically located in Singapore and is managed by a team of professionals who ensure that it is well-maintained and secure. We plan to launch our platform in more data centers located closer to our customers' geography in the future.Is there any technical Support available?
We are always here to help you. If you have any questions or need assistance, you can contact our customer support team by emailing us at support@whautomate.com or chatting with us within the platform.Do I need to commit to a long-term contract to use your service?
No, you are not required to commit to a long-term contract to use our service. You can choose monthly or yearly billing cycle based on your preference. You can cancel your subscription at any time without incurring any additional charges or fees.Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time.
OwnChat
FAQs
-
Is there a free trial available for OwnChat?
Yes, OwnChat offers a free trial for interested businesses to try the platform before committing to a paid plan.Are there any discounts available for annual plans?
Yes, OwnChat offers discounts for businesses that choose to pay annually for their plans.Can I upgrade my plan at any time?
Yes, OwnChat allows businesses to upgrade their plans at any time to accommodate changes in their business needs.Can i cancel subscription plan at any time?
Yes, you have the flexibility to cancel your subscription at any time. When you cancel, no additional charges will be made to your account. Please note that if you cancel your subscription during an active period, there will not be any refunds.Are there any additional fees or hidden costs?
No, OwnChat's pricing is transparent, and there are no additional fees or hidden costs.
Whautomate
OwnChat
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