WiiChat VS Omnichat

WiiChat Pricing

Omnichat Pricing

WiiChat

• AI-Powered Communication: Contextual understanding and personalized responses
• Voice Recognition: Integration with OpenAI's Whisper technology
• Omnichannel Integration: Seamless connection across WhatsApp, Instagram, and Messenger
• Advanced Automation: API and Webhook support for external system integration
• Document Import: Support for PDF, Word documents, and web pages
• Lead Management: Centralized lead tracking and qualification
• Continuous Learning: Adaptive responses based on customer interaction history

Omnichat

• AI Omnichannel Integration: Unifies communication across WhatsApp, Facebook Messenger, Instagram, LINE, TikTok, WeChat, and Website Live Chat.
• Intelligent AI Agents: Specialized bots for Customer Service, Smart Shopping, Marketing Campaigns, Customer Loyalty, and Booking.
• AI-Powered Marketing Automation: Smart auto-tagging, customer segmentation, and automated messaging campaigns (broadcast, coupons, games).
• AI-Enhanced Sales Conversion: Online-merge-Offline (OMO) sales features and real-time sales performance tracking.
• Social CDP: Unifies social identities and creates 360° customer profiles for targeted engagement.
• Broadcast Messaging: Send targeted messages to customer segments.
• Abandoned Cart Remarketing: Recover lost sales via automated messages.
• WhatsApp Catalog & Payment Integration: Facilitates transactions directly within WhatsApp (Add-on feature).
• Customer Journey Automation: Design automated interaction flows based on customer behaviour (Add-on feature).
• Interactive Games & Coupons Module: Engage customers with interactive elements (Add-on feature).

WiiChat Use Cases

• Customer Support Automation
• Lead Generation and Management
• Sales Process Automation
• E-commerce Customer Service
• Educational Institution Communication
• Real Estate Client Engagement
• Marketing Campaign Management

Omnichat Use Cases

• Providing 24/7 automated customer support across multiple messaging apps.
• Driving online sales through personalized product recommendations and guided purchasing.
• Automating marketing campaign creation and execution.
• Enhancing customer loyalty programs with automated rewards and personalized interactions.
• Streamlining appointment booking processes.
• Integrating online customer interactions with offline sales activities (OMO).
• Segmenting customers and sending targeted broadcast messages.
• Recovering abandoned shopping carts through automated reminders.
• Building comprehensive customer profiles by unifying data from social channels.

WiiChat FAQs

• What happens when the free trial ends?

  After the 14-day free trial, users can either subscribe to a paid plan or continue with the free plan.
• Are there additional costs for WhatsApp integration?

  No additional costs from WiiChat, only the standard charges from Meta for WhatsApp Cloud API usage.
• What does one bot in the Professional plan include?

  One bot allows connection to one platform (Facebook page, WhatsApp number, or Instagram account) with the ability to connect to 8 channels simultaneously.

Omnichat FAQs

• Is there any free trial?

  Omnichat provides a 14-day free trial upon registration.
• Is Omnichat officially recognised as the solution provider for the WhatsApp Business API?

  Omnichat is an Official WhatsApp Business Solution Provider (BSP), allowing you to apply for the Meta-approved WhatsApp Business API through Omnichat.
• Does Omnichat provide onboarding support?

  All paid users will receive free onboarding support, including guidance on WhatsApp Business API application and Facebook Business verification.
• I have multiple WhatsApp numbers, Facebook fan pages, and Instagram accounts. Can they be integrated into Omnichat?

  Yes, you can manage multiple WhatsApp numbers, Facebook fan pages, and Instagram accounts through Omnichat.
• Can I subscribe to Omnichat on a monthly basis?

  Currently, Omnichat only offers ‘annual subscription plans’.

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