Retell AI favicon Retell AI VS RingConnect favicon RingConnect

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

RingConnect

RingConnect leverages advanced Voice AI technology to automate and scale business communication through human-like voice agents operating 24/7. This system manages complete calling cycles, including qualifying potential customers, scheduling appointments, dispatching reminders, and aiding in customer retention efforts.

Designed for enterprise needs, the platform helps businesses break free from time-consuming manual calls. It handles various tasks such as lead outreach, inbound lead qualification to filter for high-intent prospects, appointment setting with confirmations, reviving old leads from CRMs, providing basic customer support, and managing ongoing client relationships to identify upsell opportunities.

Pricing

Retell AI Pricing

Usage Based

Retell AI offers Usage Based pricing .

RingConnect Pricing

Contact for Pricing

RingConnect offers Contact for Pricing pricing .

Features

Retell AI

  • Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
  • Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
  • Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
  • IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
  • Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
  • Branded Call ID: Displays the brand name on outbound calls.
  • Verified Phone Numbers: Prevents numbers from being marked as spam.
  • Multilingual Support: Offers support for over 18 languages.

RingConnect

  • AI Voice Agents: Deploy human-like AI agents for autonomous 24/7 phone call handling.
  • Lead Outreach: Scales prospect engagement while maintaining genuine connections.
  • Inbound Lead Qualification: Filters low-intent prospects to focus sales efforts on high-value opportunities.
  • Appointment Setting: Books, confirms, and reminds prospects of meetings.
  • Lead Revival: Re-engages old contacts from CRM to uncover lost opportunities.
  • Customer Support Automation: Handles simple customer queries and escalates complex issues.
  • Account Management Automation: Nurtures client relationships, identifies upsell potential, and ensures ongoing engagement.
  • CRM & Tools Integration: Connects with CRM, sales tools, and calendars.
  • Performance Monitoring: Tracks success rates, latency, and user sentiment via a call history dashboard.

Use Cases

Retell AI Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • Appointment Setting
  • Surveys
  • Debt Collection

RingConnect Use Cases

  • Automating sales outreach calls at scale.
  • Qualifying inbound leads efficiently 24/7.
  • Scheduling and confirming sales appointments automatically.
  • Re-engaging dormant or neglected leads in the CRM.
  • Providing initial customer support and resolving simple queries.
  • Managing customer accounts proactively and identifying upsell opportunities.
  • Scaling communication operations without increasing staff.

Uptime Monitor

Uptime Monitor

Average Uptime

99.88%

Average Response Time

280.87 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

207 ms

Last 30 Days

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