Retell AI vs LangCall Detailed comparison features, price

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

LangCall

LangCall leverages advanced AI agents to manage both inbound and outbound phone calls. The service is designed to handle repetitive tasks, such as answering frequently asked questions, providing after-hours support, and filtering out unwanted calls.

LangCall offers features like navigating phone menus, generating leads, and providing real-time conversation streaming. Its AI voices are designed to be natural-sounding and human-like, providing a seamless user experience. The service offers customizable AI assistants and detailed conversation summaries.

Retell AI

Pricing

Usage Based

LangCall

Pricing

Paid

From 6$

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

LangCall

Features

Natural-Sounding AI Voices: Human-like AI voices for realistic conversations.
Low Latency and Interruptible: Near real-time interaction with the ability to interrupt at any time.
Hold-Free Calls (Outbound): AI agents wait on hold and connect you when a human answers.
Phone Menu Navigation (Outbound): AI agents navigate phone menus automatically.
Filter and Screen Calls (Inbound): Filters out marketing and scam calls.
Lead Generation (Inbound): AI asks questions to collect crucial information.
Frontline Inquiries 24/7 (Inbound): AI handles reception inquiries around the clock.
Full Control: Monitor and end calls in real-time via the website.
Fully Customizable AI Assistant: Create assistants personalized to your brand and needs.

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

LangCall

Use cases

Handling repetitive phone calls.
Filtering scam and marketing calls.
Providing after-hours customer support.
Answering frequently asked questions.
Managing hold times and phone queues.
Generating leads through phone interactions.
Navigating phone menus to reach specific departments.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.

LangCall

FAQs

Is my data safe?

The content does not contain an answer to this question.

What is the Transfer mode?

The content does not specifically use "Transfer Mode"

What is the Full-AI mode?

The content does not specifically use "Full-AI Mode"

Can I intervene when an AI call is in progress?

Yes, you can monitor the call and end it anytime.