Retell AI vs AutonomousAgent Detailed comparison features, price

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

AutonomousAgent

AutonomousAgent provides a platform for creating sophisticated AI voice agents designed to automate and enhance phone call operations. Users can leverage an intuitive builder with minimal coding requirements to construct agents tailored to specific business needs. The platform facilitates real-time testing to ensure seamless performance before deploying agents at scale for tasks such as handling customer inquiries, qualifying leads, or conducting surveys.

The service emphasizes reliability and scalability, supporting integrations with existing tech stacks via SIP trunking and APIs. It offers features like IVR navigation, automated follow-ups, branded caller IDs, and multilingual capabilities across 18+ languages. AutonomousAgent is built with enterprise needs in mind, adhering to compliance standards like SOC 2, HIPAA, and GDPR, ensuring data security and privacy for sensitive operations.

Retell AI

Pricing

Usage Based

AutonomousAgent

Pricing

Freemium

From 19$

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

AutonomousAgent

Features

AI Agent Builder: Create voice AI agents using an intuitive builder with minimal code.
Real-time Testing: Validate agents in real-time before deployment.
Scalable Deployment: Launch AI agents at scale for various call handling tasks.
Performance Monitoring: Track performance metrics and optimize agents with data-driven insights.
IVR Navigation: AI automatically navigates Interactive Voice Response systems.
Lead Handling Automation: Capture and qualify leads automatically.
Automated Follow-up Calls: Schedule and place follow-up calls automatically.
Voice AI Survey Collection: Gather customer feedback using automated voice surveys.
Branded Caller ID: Display a branded caller ID on outbound calls.
SIP Trunking Integration: Connect existing phone numbers and VOIP providers.
Batch Calling: Send out large volumes of calls efficiently.
Compliance: Adheres to SOC 2 Type 1&2, HIPAA, and GDPR standards.
Low Latency Voice AI API: Enables lifelike conversations with ~600ms latency.
Multilingual Support: Supports over 18 languages for global reach.
Effortless Scalability: Designed to handle millions of calls concurrently.

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

AutonomousAgent

Use cases

Automating virtual receptionist services.
Scheduling and managing appointments.
Qualifying and scoring sales leads.
Conducting customer feedback surveys via phone.
Providing 24/7 automated customer support.
Streamlining debt collection processes.
Executing outbound call campaigns.
Placing automated follow-up calls for engagement.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.

AutonomousAgent

FAQs

How can I create a voice AI agent with AutonomousAgent?

Begin by creating an account on the Autonomous Agent Dashboard, which includes 60 minutes ($10 credits) of free usage. Once logged in, utilize the platform's tools to build and integrate a voice agent tailored to your company's data and requirements.

Can I connect the AutonomousAgent voice agent to my existing phone number?

Yes, AutonomousAgent supports integration with any telephony system via SIP trunking, allowing you to connect and use your existing phone number.

What resources are typically needed for a company to use AutonomousAgent?

Generally, one engineer is required for the initial setup, including system integration and agent creation, which usually takes from a few hours to a few days. Ongoing maintenance can often be managed by a product manager or a similar role.

How are call minutes calculated for billing?

Call duration is rounded up to the nearest second for each call. The total accumulated time is calculated, and billing is based on this total duration at the end of the billing cycle.

Are charges applied even during periods of silence on a call?

Yes, charges are calculated based on the entire length of the call, as the speech-to-text module remains active throughout the duration.