Retell AI
vs
VoiceOps
Retell AI
Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.
Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.
VoiceOps
VoiceOps transforms customer call analysis through advanced AI technology that accurately captures and analyzes customer interactions at scale. The platform has processed over 100 million calls, delivering trusted insights for organizations across education, financial services, and home services sectors.
The solution combines three powerful components: Sales Coach for performance optimization, Market Analyst for customer insight extraction, and Compliance Guard for risk management. What sets VoiceOps apart is its ability to deploy custom AI models within 30 days, delivering measurable improvements such as 33% increase in sales conversions and 98% reduction in compliance violations within 60 days of implementation.
Retell AI
Pricing
VoiceOps
Pricing
Retell AI
Features
- Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
- Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
- Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
- IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
- Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
- Branded Call ID: Displays the brand name on outbound calls.
- Verified Phone Numbers: Prevents numbers from being marked as spam.
- Multilingual Support: Offers support for over 18 languages.
VoiceOps
Features
- Custom AI Models: Captures company-specific expertise in days
- Real-time Compliance Monitoring: 100% conversation coverage
- Automated Coaching: Personalized feedback and training for sales teams
- Market Intelligence: Extracts customer insights and emerging trends
- Rapid Implementation: Complete deployment within 60 days
- Performance Analytics: Tracks sales conversions and compliance metrics
Retell AI
Use cases
- Lead Qualification
- Customer Support
- Receptionists
- Dispatch Service
- Appointment Setting
- Surveys
- Debt Collection
VoiceOps
Use cases
- Sales team performance optimization
- Compliance risk management
- Market trend analysis
- Customer insight generation
- Sales representative training
- Quality assurance monitoring
Retell AI
FAQs
-
How can I create a voice AI agent for my company?
Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.What is the pricing for Retell AI?
Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.Can I connect the agent to my existing phone number?
Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.What resources does my company need to use Retell AI?
You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.If someone is not talking during the call, will you still charge the fee?
Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.
VoiceOps
FAQs
-
How long does it take to see results with VoiceOps?
Companies can see measurable results within 60 days, including up to 33% increase in sales conversions, 20% improvement in marketing lead quality, and 98% reduction in compliance violations.How does VoiceOps ensure accuracy in its analysis?
VoiceOps builds custom AI models based on company expertise, allows testing against company standards before deployment, and continuously evolves with the business to maintain accuracy.What industries does VoiceOps serve?
VoiceOps serves various industries including education, financial services, and home services sectors.
Retell AI
VoiceOps
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