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Trail
Streamline Operations with Digital Checklists for Hospitality Teams

What is Trail?

Trail is a cloud-based checklist application designed specifically for hospitality businesses such as restaurants, hotels, bars, cafes, and retail outlets. The platform transforms traditional paper processes into efficient digital workflows, helping teams manage daily operations, maintain compliance, and uphold brand standards across multiple locations.

By centralizing task management, record logs, and performance dashboards, Trail enables teams to minimize costly audits, reduce paperwork, and improve overall productivity. With features like automated task scheduling, incident and food safety reporting, equipment logs, and seamless integrations, Trail provides businesses with complete operational visibility and accountability, ensuring regulatory compliance and consistent service delivery.

Features

  • Digital Checklists: Guide teams through daily operational tasks and compliance checks
  • Centralized Record Logging: Securely store completed tasks with time and date stamps
  • Performance Dashboards: Real-time insights into multi-site operations and team efficiency
  • Automated Task Scheduling: Set recurring tasks and prompts for staff
  • Incident and Food Safety Reporting: Maintain HACCP compliance and manage safety records
  • Integrations: Connect with sensors and devices to automate data capture
  • Custom Templates: Choose from a library of task templates or build your own
  • Offline Mode: Continue operations without network connectivity

Use Cases

  • Ensuring food safety and hygiene compliance in restaurants and cafes
  • Digitally tracking daily operational tasks in hotels and hospitality chains
  • Maintaining brand standards across franchise locations
  • Reducing paper-based record keeping and streamlining audits
  • Automating incident and health and safety reporting
  • Centralizing task management for multi-site businesses

FAQs

  • What equipment is required to use Trail?
    Trail works on any modern web browser, allowing staff to use their own devices, tablets, or phones without the need to download additional software.
  • Is Trail available in multiple countries and currencies?
    Yes, Trail is available in nearly every country and invoices in GBP, EUR, AUD, or USD, with exchange rates applied at payment.
  • How secure is the data on Trail?
    Trail emphasizes data security, with automated and manual testing, 99.99% uptime, and compliance with UK Data Protection laws and GDPR.
  • How does billing and payment work for Trail subscriptions?
    Billing is per site with unlimited users, offering flexible payment options such as credit card, direct debit, or invoice, and subscriptions are managed through an accessible billing panel.
  • Can Trail's subscription be paused or changed?
    Subscriptions can be changed or paused at any time via the billing panel, with changes taking effect at the next renewal cycle.

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Trail Uptime Monitor

Average Uptime

100%

Average Response Time

228.79 ms

Last 30 Days

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