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What is Flexkeeping?
Flexkeeping delivers a comprehensive platform tailored for the hospitality industry, empowering hotels and similar properties to automate operations and enhance team collaboration. The solution covers housekeeping, maintenance, front office operations, guest service management, feedback collection, and analytics, offering a unified approach to managing all aspects of hotel operations efficiently.
By integrating with leading PMS platforms and including features such as task management, SOPs, checklists, real-time chat, and actionable analytics, Flexkeeping helps reduce manual effort, improve communication, and cut operational costs. The platform supports various property types, from hotels and resorts to serviced apartments and campsites, ensuring every team can benefit from streamlined workflows and data-driven insights.
Features
- Automation: Streamlines everyday hotel operations to reduce manual tasks.
- Housekeeping Suite: Manages cleaning schedules and room readiness.
- Maintenance Suite: Organizes repair and maintenance activities.
- Task Management: Assigns and tracks operational tasks across teams.
- Checklists and SOPs: Ensures adherence to procedures and standards.
- Integrated Chat: Enables seamless real-time communication among staff.
- Analytics and Reporting: Provides actionable insights for strategic decisions.
- Guest Feedback Management: Collects and manages guest input.
- PMS Integrations: Connects with major Property Management Systems.
- Scalable for Any Property: Suitable for hotels, resorts, hostels, and more.
Use Cases
- Automating room assignment and cleaning schedules for housekeeping teams
- Coordinating maintenance requests and tracking completion status
- Managing staff tasks and inter-departmental collaboration in real time
- Collecting and analyzing guest feedback for service improvements
- Reducing operational costs and manual intervention in daily hotel activities
- Ensuring compliance with standard operating procedures using digital checklists
- Streamlining communication for hotel teams without phone calls
- Generating analytics reports to optimize labor and resource allocation
FAQs
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Which types of properties can use Flexkeeping?
Flexkeeping is suitable for independent hotels, resorts, hotel groups, hostels, serviced apartments, and campsites. -
What main systems does Flexkeeping integrate with?
It integrates with leading PMS platforms such as Mews, Cloudbeds, RMS Cloud, Apaleo, Shiji, and Oracle. -
How does Flexkeeping improve team communication?
It provides real-time chat and task assignment features, reducing the need for phone calls and enabling smoother collaboration. -
Does Flexkeeping help with compliance to standard operating procedures?
Yes, it offers digital checklists and SOP management to ensure compliance and quality control.
Related Queries
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Flexkeeping Uptime Monitor
Average Uptime
100%
Average Response Time
184 ms
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