What is Text Reload?
Text Reload provides an AI-powered SMS automation platform designed to streamline business communications. The platform enables automated messaging for various business needs including appointment reminders, payment notifications, marketing campaigns, and customer follow-ups. It integrates with accounting software like Xero to sync contacts and invoices automatically, allowing for payment reminders based on invoice status.
The system features an AI campaign builder that creates personalized SMS campaigns in seconds, smart templates for different scenarios, and a two-way messaging capability for natural client conversations. Users can track performance through an analytics dashboard that monitors campaign delivery rates and client engagement in real-time. Automated scheduling allows for advance campaign setup and recurring messages to maintain regular client communications.
Features
- AI Campaign Builder: Create personalized SMS campaigns in seconds with AI assistance for re-booking, reviews, and follow-ups
- Smart Templates: Pre-built templates for every scenario including payment reminders and appointment confirmations
- Xero Integration: Official Xero App Partner with seamless contact and invoice sync for automated payment reminders
- Analytics Dashboard: Track campaign performance, message delivery rates, and client engagement in real-time
- Two-Way Messaging: Enable natural conversations with clients by receiving and responding to messages directly from the dashboard
- Automated Scheduling: Schedule campaigns in advance and set up recurring messages for regular client communications
Use Cases
- Automating appointment reminders and re-booking notifications
- Sending payment reminders and overdue invoice notifications
- Creating marketing campaigns for promotions and announcements
- Requesting customer reviews and gathering feedback
- Sending follow-up messages after service completion
- Delivering quotes and nurturing prospects into customers
- Providing job scheduling updates and service delivery communications
- Streamlining accounts receivable with automated payment processes
FAQs
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How does the AI message creation work?
Our AI analyzes your business context and customer data to generate personalized messages. It considers factors like industry, message type, and previous successful campaigns to create engaging content that drives results. -
What types of messages can I send?
You can send appointment reminders, payment notifications, marketing campaigns, follow-ups, review requests, and more. Our platform supports both automated sequences and one-time broadcasts. -
How does Text Reload's pricing work?
We offer two flexible plans to suit your needs: Growth: $49/month for up to 11 campaigns plus $0.12 per message. Perfect for getting started. Enterprise: $149/month for unlimited campaigns plus $0.12 per message, ideal for growing businesses. All plans include our full feature set, and you can start with our free trial which includes $5 SMS credit. -
Which accounting software do you integrate with?
Text Reload fully integrates with Xero. QuickBooks and MYOB integrations are coming soon. We're constantly adding new integrations - contact us if you need support for a specific platform. -
How do automated payment reminders work?
Our system automatically detects overdue invoices and sends customisable SMS reminders based on your specified schedule. You can set different message templates for various stages (e.g., 1 day overdue, 1 week overdue) and include direct payment links to help clients pay faster.
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Text Reload Uptime Monitor
Average Uptime
100%
Average Response Time
106.73 ms
