What is Social Intents?
Social Intents offers a comprehensive live chat and AI chatbot solution designed to improve customer communication and streamline sales processes. The platform allows businesses to engage with website visitors directly through their existing communication tools, including Microsoft Teams, Slack, Google Chat, Zoom, and Webex.
By integrating live chat into these platforms, Social Intents eliminates the need for context switching, enabling teams to respond to customer inquiries quickly and efficiently. This integration enhances customer satisfaction and fosters stronger customer relationships. Additionally, the AI-powered chatbot capabilities help businesses automate responses, pre-qualify leads, and reduce customer service costs.
Features
- Live Chat Integration: Seamlessly integrates with Microsoft Teams, Slack, Google Chat, Zoom, and Webex.
- AI Chatbots: Embed a ChatGPT-powered chatbot trained on your own content.
- Chat Customization: Customize chat settings, logos, office hours, and more.
- Advanced Reporting: View chat transcripts and reports.
- Third-Party Integrations: Connect leads, tickets, and transcripts to existing CRM, ticketing, and lead systems.
- Unlimited Team Members: No per-agent pricing; add as many team members as needed.
Use Cases
- Real-time customer support
- Lead capture and qualification
- Automated customer service through AI chatbots
- Streamlining sales processes
- Improving customer engagement
FAQs
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Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex. -
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts. -
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs. -
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.
Related Queries
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Social Intents Uptime Monitor
Average Uptime
99.93%
Average Response Time
590.03 ms
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