AI Chatbot Support vs Social Intents Detailed comparison features, price

AI Chatbot Support

AI Chatbot Support delivers a sophisticated customer service solution that integrates autonomous AI chatbots with live chat functionality. The platform enables businesses to provide 24/7 customer support across websites, social media channels, and popular messaging apps through a unified dashboard system.

The system features an AI-powered Chat Management System (CMS) that learns from website content, customer interactions, and uploaded materials to provide accurate, personalized responses. With customizable white-label widgets, multi-language support, and advanced AI tools for agents, it streamlines customer service operations while maintaining brand consistency and security.

Social Intents

Social Intents offers a comprehensive live chat and AI chatbot solution designed to improve customer communication and streamline sales processes. The platform allows businesses to engage with website visitors directly through their existing communication tools, including Microsoft Teams, Slack, Google Chat, Zoom, and Webex.

By integrating live chat into these platforms, Social Intents eliminates the need for context switching, enabling teams to respond to customer inquiries quickly and efficiently. This integration enhances customer satisfaction and fosters stronger customer relationships. Additionally, the AI-powered chatbot capabilities help businesses automate responses, pre-qualify leads, and reduce customer service costs.

AI Chatbot Support

Pricing

Paid

From 40$

Social Intents

Pricing

Paid

From 39$

AI Chatbot Support

Features

Autonomous AI Chatbots: Private AI trained on business content and conversations
Multi-Platform Integration: Connects with websites, social media, and messaging apps
Customizable Chat Widgets: White-label branding with custom colors and logos
AI-Powered Agent Tools: Smart replies, spelling correction, and message rewriting
Comprehensive CMS Dashboard: Customer insights and interaction management
Automatic Translation: Multi-language support for voice and text
Security: Private data encryption and secure storage
OpenAI Integration: Compatible with various OpenAI models

Social Intents

Features

Live Chat Integration: Seamlessly integrates with Microsoft Teams, Slack, Google Chat, Zoom, and Webex.
AI Chatbots: Embed a ChatGPT-powered chatbot trained on your own content.
Chat Customization: Customize chat settings, logos, office hours, and more.
Advanced Reporting: View chat transcripts and reports.
Third-Party Integrations: Connect leads, tickets, and transcripts to existing CRM, ticketing, and lead systems.
Unlimited Team Members: No per-agent pricing; add as many team members as needed.

AI Chatbot Support

Use cases

24/7 Customer Support
Social Media Customer Service
Website Chat Support
Multi-channel Customer Communication
Lead Generation
Customer Inquiry Management
Automated Customer Service
Brand Communication

Social Intents

Use cases

Real-time customer support
Lead capture and qualification
Automated customer service through AI chatbots
Streamlining sales processes
Improving customer engagement

AI Chatbot Support

FAQs

Does the AI chatbot understand multiple languages?

Yes, the AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages, translating and answering autonomously in the customer's language.

Is AI Chatbot Support secure?

Yes, the platform is committed to data privacy and security, using industry-accepted encryption standards with AES and tested security protocols. Data is not shared with third parties.

Can I use AI Chatbot Support with my own OpenAI API?

Yes, an OpenAI API is required to use AI Chatbot Support. Users need to obtain an API key from OpenAI and input it in the AI Settings within their account.

Social Intents

FAQs

Who should use Social Intents?

Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.

Is there a Free Trial?

Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.

Can I use live chat on multiple websites?

Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.

Do I have to sign a contract?

No! There are no contracts and you can cancel at any time.