Fini Solve 70% of Support Queries with Enterprise-Grade Agentic AI

What is Fini?

Fini empowers teams with enterprise-grade AI agents designed to enhance customer support. The platform solves 70% of customer queries, takes intelligent actions, and ensures seamless 24/7 support.

Fini integrates with existing systems like Zendesk, Salesforce, and Intercom, improving the support experience. The AI is configurable to align with a company's specific tone and provides seamless routing to human agents when necessary, ensuring no customer query goes unanswered.

Features

Data Integration: Securely integrates with private data across Confluence, G-drive, Notion and more, without code.
Configurable Tone: Instruct the bot to fit the tone of your business.
Multi-channel Deployment: Deploy across your favourite apps without code, like Zendesk, Slack, Gmail.
Seamless Human Routing: Routes customers to a human agent when necessary.
Learning with Feedback: Improves responses over time based on feedback.
Churn Prediction: Predict churn using AI with 85% accuracy.
Upsell Recommendations: Use product usage data to identify upsell opportunities.
Activation Optimization: Curate personalized journeys to activate more users.

Use Cases

Increase customer retention by predicting churn.
Increase revenue per user by identifying upsell opportunities.
Improve user activation with personalized journeys.
Reduce customer support costs.
Provide 24/7 customer support.

FAQs

What is Fini?

Enterprise AI support Agents that transform customer interactions with AI agents that solve 70% of queries, take intelligent actions, and provide seamless handoffs to human agents when needed.