FeedbackFlow VS Key Survey

FeedbackFlow Pricing

Key Survey Pricing

FeedbackFlow

• Feedback Collection: Easy creation and distribution of surveys to gather customer feedback.
• Advanced Sentiment Analysis: Utilizes AI to analyze feedback and extract actionable insights.
• Customizable Reporting: Flexible options to tailor reports according to business needs.
• Seamless Integration: Syncs with existing workflow and business tools.
• Real-Time Dashboards: Provides instant access to feedback data for quick decision-making.
• Automated Alerts: Immediate notifications based on customer feedback trends.

Key Survey

• Custom Survey Design: Personalize branding, question formatting, and user-defined themes
• Advanced Logic & Branching: Create tailored user paths based on responses
• Multi-channel Distribution: Send surveys via email, online portals, mobile apps, or third-party pages
• Mobile & Offline Surveys: Collect data without internet access, compatible with mobile devices
• Custom Dashboards: Track and analyze results on interactive business intelligence dashboards
• Multilingual Surveys: Support multiple languages from login to submission
• API & Integration: Seamless integration with existing IT systems
• Dedicated Success Manager: Personal support from an expert account manager
• 24/5 Technical Support: Access to expert assistance via phone, email, and live chat
• Access Levels & Permissions: Define, assign, and manage user rights across the platform

FeedbackFlow Use Cases

• Collecting and analyzing customer satisfaction data for product improvement.
• Identifying service or product pain points through advanced sentiment analysis.
• Customizing reports for management and stakeholder presentations.
• Integrating feedback tools with company websites or apps for live insights.
• Automating alerts and actions based on negative or urgent feedback trends.
• Streamlining feedback processes across multiple business channels.

Key Survey Use Cases

• Monitor and improve employee engagement across global teams
• Streamline customer satisfaction and Voice of the Customer (VoC) feedback collection
• Conduct multi-market product research and testing
• Manage HR onboarding and internal surveys efficiently
• Centralize large-scale enterprise data collection across departments
• Support market research initiatives with advanced targeting and analytics
• Automate survey distribution and response management for customer support

FeedbackFlow FAQs

• What features does FeedbackFlow offer?

  FeedbackFlow provides survey creation, advanced sentiment analysis, customizable reporting, seamless integration with existing tools, and automated alerts for actionable insights.
• How can I integrate FeedbackFlow into my website?

  FeedbackFlow offers integration options allowing you to embed feedback collection tools directly into your website or sync with other platforms.
• Can I get a refund?

  Refund options are available as part of FeedbackFlow's customer support; please refer to their refund policy or contact support for assistance.
• Is there support for custom integrations?

  Yes, FeedbackFlow provides custom integration support, especially for users on advanced plans, to ensure smooth workflow alignment.
• How does FeedbackFlow ensure data security?

  FeedbackFlow implements robust security measures to protect customer data, adhering to industry standards for data privacy and security.

Key Survey FAQs

• What types of surveys can be created with Key Survey?

  Key Survey supports a wide range of surveys, including employee engagement, customer satisfaction, HR onboarding, Voice of the Customer, and market research.
• Is it possible to conduct surveys offline with Key Survey?

  Yes, Key Survey offers mobile and offline survey capabilities, allowing respondents to participate without an internet connection.
• Can Key Survey integrate with existing enterprise systems?

  Yes, Key Survey provides integration options through its API and supports embedding within current IT infrastructure.
• Does Key Survey support multilingual surveys?

  Yes, users can create and distribute surveys in multiple languages, supporting global feedback initiatives.
• What support options are available for Key Survey users?

  Users have access to 24/5 technical support through phone, email, and live chat, as well as a dedicated success manager.

Uptime Monitor

Uptime Monitor