What is iAdvize?
iAdvize is a conversational commerce platform that leverages generative AI to help e-commerce brands increase sales and improve customer engagement. The platform offers AI copilots designed to assist both shoppers and customer service agents throughout the buyer journey.
The AI shopping assistant helps customers find, choose, and purchase products by providing personalized recommendations and answering pre-sales and post-sales questions. For customer service teams, the agent copilot increases productivity and enhances support quality through AI-powered assistance. The platform integrates easily with existing e-commerce systems, offers secure data handling with GDPR and CCPA compliance, and is ISO 27001 certified.
Features
- AI Shopping Assistant: Provides personalized product recommendations and answers customer questions
- Agent Copilot: Increases agent productivity with AI assistance for customer support
- Easy Integrations: One-click Shopify integration and compatibility with e-commerce platforms and CRMs
- Secure and Compliant: GDPR, CCPA compliant and ISO 27001 certified for data security
- Shopper Insights: Performance overview, advanced reports, and conversation review capabilities
Use Cases
- Improving product discovery for online shoppers
- Increasing add-to-cart rates on e-commerce websites
- Boosting sales through AI-powered customer assistance
- Enhancing customer service agent productivity
- Providing personalized shopping recommendations
FAQs
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What is included in the free trial?
The 30-day free trial provides access to the AI shopping assistant on product detail pages, includes up to 3,000 AI Shopping Assistant conversations, and supports up to 10,000 SKUs without requiring a credit card. -
What counts as a conversation?
A conversation is counted when there's at least one message from the visitor and one response from the AI Shopping Assistant, capturing the full buyer journey from discovery to checkout. -
What happens if I exceed conversation or SKU limits?
You'll be notified before reaching limits, and the team will help explore upgrade options or assess needs for a custom enterprise plan.
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