What is Fullbay?
Fullbay is a specialized heavy-duty repair shop management software designed specifically for diesel truck, trailer, and equipment repair businesses. The platform provides comprehensive tools for managing every aspect of repair shop operations, from service order workflow and inventory management to customer communications and integrated accounting.
The software features AI-powered service order capabilities that clean up technician notes, provide voice transcription, and translate notes for clarity. Fullbay helps shops track repairs, manage parts across multiple locations, generate estimates and invoices, and maintain complete visibility into shop performance through detailed reporting. The cloud-based solution includes integrations with industry tools like MOTOR labor guides, QuickBooks, and various telematics providers.
Features
- AI-Powered Service Order: Clean up technician notes, voice transcription, and note translation for clarity
- Inventory Management: Track parts across multiple locations with ordering alerts and vendor management
- Estimates & Invoices: Create and send estimates with electronic approvals and quick invoicing
- Customer Communication: Automated notifications, 2-way texting, and customer portals for repair status
- Integrated Accounting: Sync with accounting programs like QuickBooks to reduce administrative overhead
- Reporting: Complete visibility on shop performance, financials, inventory, and customer management
- Parts Cross-Reference: Access to MOTOR's extensive parts database and labor time guides
- Mobile Capabilities: Manage operations even when teams are working miles apart
Use Cases
- Managing service orders and repair workflows in diesel truck repair shops
- Tracking preventive maintenance schedules for fleet vehicles
- Managing parts inventory across multiple repair locations
- Generating estimates and invoices for repair services
- Communicating repair status updates to customers via text and email
- Analyzing shop performance and technician productivity
- Integrating repair shop operations with accounting software
- Managing mobile repair operations for field technicians
FAQs
-
What types of repair shops is Fullbay designed for?
Fullbay is designed for heavy-duty repair shops including diesel truck repair, trailer repair, heavy equipment repair, mobile repair, towing services, agriculture equipment repair, emergency vehicle repair, construction fleet maintenance, and RV repair shops. -
Does Fullbay offer training and support for new users?
Yes, Fullbay provides free onboarding, support, and training services to help shops learn how to use the software effectively. -
Can Fullbay integrate with other business tools?
Yes, Fullbay offers integrations with accounting software like QuickBooks, parts databases like MOTOR, telematics providers, and other industry tools through its API and pre-built connections. -
Is Fullbay a cloud-based solution?
Yes, Fullbay is a cloud-based software with encrypted data storage, secure backups, and high uptime reliability for continuous shop operations. -
What payment methods does Fullbay support for customer payments?
Fullbay supports credit card processing, ACH payments, buy now pay later options, digital wallets including Apple Pay and Google Pay, and integrated credit card terminals.
Related Queries
Helpful for people in the following professions
Fullbay Uptime Monitor
Average Uptime
100%
Average Response Time
519.93 ms
