What is databerry.ai?
Chaindesk is a comprehensive AI-powered customer service solution that enables businesses to create and deploy custom ChatGPT chatbots without any coding requirements. The platform leverages advanced GPT-4 technology to provide secure, accurate responses while integrating seamlessly with various data sources including Notion, Google Drive, and Zendesk Help Center.
The platform offers omnichannel support capabilities through embeddable widgets, WhatsApp, Slack, and Telegram, while maintaining strong privacy and security standards. With features like human handoff, shared inbox, and automatic data synchronization, Chaindesk helps businesses scale their customer support operations efficiently while reducing ticket volume by up to 80%.
Features
- Custom Data Integration: Import and sync data from multiple sources including Notion and Google Drive
- Omnichannel Support: Deploy chatbots across website widgets, WhatsApp, Slack, and Telegram
- Human Handoff: Take over AI conversations when needed with shared inbox functionality
- Auto-Sync Technology: Automatic retraining when knowledge base is updated
- Multilingual Support: Handle customer queries in multiple languages
- Secure Communication: End-to-end encryption for data protection
- Lead Generation: Collect and manage customer information through conversational forms
- Function Calling: Extend capabilities through custom API endpoint integration
Use Cases
- Customer Support Automation
- Lead Generation
- Knowledge Base Management
- Multi-channel Customer Service
- Website Support Integration
- Email Support Automation
- Data Collection Through Forms
- Global Customer Communication
FAQs
-
Do you retrain the chatbot automatically when the data source content changes?
Yes, starting with the first paid plan, the chatbot is automatically retrained weekly. Manual retraining is also available. -
Can you embed a chatbot on multiple websites?
Yes, you can add any chatbot to any number of sites where you want visitors to interact with it. -
Does it work on websites in languages other than English?
Yes, the website and chatbot can operate in any language. The chatbot can answer questions in different languages and respond to queries asked in various languages.
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