multimodal customer service automation - AI tools

  • Kustomer
    Kustomer Unleash the power of data + AI + humans in customer service

    Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

    • Contact for Pricing
  • AIssist.io
    AIssist.io Digital Employee to Elevate your Sales, Service and Success

    AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

    • Usage Based
    • From 49$
  • Robylon
    Robylon Transform your Customer Service with AI

    Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

    • Usage Based
  • Answer AI
    Answer AI Instant customer support, always switched on

    Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

    • Freemium
    • From 19$
  • CCXAI
    CCXAI AI-Powered Customer Communication

    CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

    • Paid
    • From 15$
  • Lomni
    Lomni AI Texting and Calling for Enhanced Customer Support

    Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

    • Paid
    • From 89$
  • Collab
    Collab Enabling digital transformation through balanced automation and human interaction

    Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

    • Contact for Pricing
  • Kodif
    Kodif Human touch. Superhuman speed.

    Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

    • Contact for Pricing
  • Kommunicate
    Kommunicate AI-Powered Customer Service Automation Platform

    Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

    • Paid
    • From 100$
  • Deflekt.ai
    Deflekt.ai Let your documents answer questions before they become tickets

    Deflekt.ai is an AI-powered ticket deflection toolkit that automatically answers customer and employee questions using existing documentation, reducing support tickets by up to 50% across multiple communication channels.

    • Freemium
    • From 17$
  • AnsweriQ
    AnsweriQ Transform your customer service with AI

    AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

    • Contact for Pricing
  • Cognitive Calls
    Cognitive Calls Automate all your calls with AI

    Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

    • Paid
    • From 15$
  • Parabolic
    Parabolic AI Assistant for Customer Support

    Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

    • Usage Based
  • Tactful AI
    Tactful AI Simpler, Better and Modern Customer Service

    Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

    • Freemium
  • Batai
    Batai Intelligent conversations, real results.

    Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

    • Paid
    • From 25$
  • Mindpip
    Mindpip Hybrid Customer Service Widget combining human and AI support

    Mindpip is a customer service solution that combines AI-powered and human support channels to deliver quick, personalized customer support experiences with seamless integration capabilities.

    • Free Trial
    • From 35$
  • Open.cx
    Open.cx Enterprise AI Customer Support Ecosystem

    Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

    • Contact for Pricing
  • Richpanel
    Richpanel AI-First Customer Service Platform

    Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

    • Freemium
  • Copilot.live
    Copilot.live Smart, Scalable, and Enterprise-Ready Workflow Automation

    Copilot.live is a Conversational AI Agents Platform that automates customer interactions across websites, apps, WhatsApp, email, and voice. Deploy AI agents for 24/7 support, lead generation, and seamless human handovers.

    • Freemium
    • From 69$
  • Tryvium
    Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

    Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

    • Paid
    • From 3575$
  • Liberate
    Liberate Autonomously resolve 80% of calls with 5-star service, every time

    Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.

    • Contact for Pricing
  • MEJ Support AI
    MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy

    MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

    • Freemium
    • From 15$
  • TALKR
    TALKR Your Virtual Assistant on the Phone

    TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.

    • Usage Based
    • From 14$
  • Klink.cloud
    Klink.cloud Unified Platform for All Customer Conversations

    Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

    • Freemium
    • From 23$
  • Macha AI
    Macha AI Customer-centric AI support automation for Zendesk and LiveChat

    Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

    • Paid
    • From 49$
  • Desku
    Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software

    Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

    • Free Trial
    • From 19$
  • AI Chatbot Support
    AI Chatbot Support Multi-platform AI & Live Chat Customer Support

    AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

    • Paid
    • From 40$
  • Euphoric.ai
    Euphoric.ai Streamlined Customer Support Management

    Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

    • Free Trial
  • PolyAI
    PolyAI The world's most lifelike voice AI for customer service

    PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

    • Usage Based
  • DigitalGenius
    DigitalGenius The AI concierge that resolves tickets, improves conversion rates, and proactively solves customer service issues

    DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

    • Contact for Pricing
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