Salesforce IT service management solution - AI tools

Modelit provides Salesforce implementation, consulting, development, data integration, and staff augmentation services, leveraging a 100% Salesforce AI-Certified team to deliver customized solutions.

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Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.

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KIX is a powerful open-source software solution for IT Service Management (ITSM), Enterprise Service Management (ESM), and professional customer support, offering flexibility and customization for service teams.

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Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

workMETHODS is a global software and IT consulting services company that provides innovative IT solutions, including collaboration and content management, enterprise application integration, and customer relationship management, tailored to specific business needs across industries like telecommunications, higher education, and healthcare.

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Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

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CRM Science is a boutique Salesforce consultancy providing expert implementation, development, and managed services to transform business operations across various industries.

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Provance ServiceTeam offers AI-infused ITSM and ITAM solutions native to the Microsoft Power Platform, enabling organizations to streamline IT services, gain intelligent insights, and support business growth through seamless integration with Microsoft technologies.

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24/7 Techies provides comprehensive managed IT services, including 24/7 tech support, device management, cloud migrations, and IT security solutions for small businesses.

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OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

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Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

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iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

HyTechPro provides comprehensive technology services including Salesforce, Microsoft, DevOps, and digital transformation solutions to help businesses innovate and improve efficiency.

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Rapidsoft Technologies provides AI-driven IT solutions including ERP systems, Salesforce integration, and IoT automation to streamline business operations across industries.

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SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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AIT Business Services provides comprehensive Infor SyteLine ERP solutions for manufacturing and distribution companies, offering implementation, integration, and customization services with 30 years of industry experience.

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Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

SCSK Group provides comprehensive IT services and business process outsourcing to solve diverse challenges for approximately 10,000 clients, focusing on digital transformation and collaborative innovation.

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Field Force Tracker is an enterprise-grade field service management solution designed to automate job scheduling, customer management, and billing, supporting teams across 30+ countries. Its robust platform includes advanced mobile apps and features for workflow optimization, inventory control, reporting, and payments.

• Other

Zecurit is a comprehensive IT asset and endpoint management solution that helps organizations discover, manage, secure, and monitor devices, software, and licenses from a unified console.

• Freemium
• From 13$

MORDECAI & CYRUS IT Solutions provides AWS-certified IT services and AI-powered solutions for regulated industries like healthcare and pharmaceuticals, focusing on strategic consulting, workflow optimization, and reliability.

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ITarian is a comprehensive AI-powered IT management platform offering free cloud ticketing, remote access, and one-click deployments through ITarian Cloud, designed to streamline IT operations for businesses.

• Usage Based
• From 3$

Sonar is a comprehensive Salesforce management platform that provides security monitoring, change management, and data protection tools for Salesforce-centric businesses.

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Basetis is a technology company offering AI-powered digital solutions and IT services for businesses, including artificial intelligence, data analytics, marketing, and application development to drive operational efficiency and strategic growth.

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Rethinkit provides IT outsourcing services including fractional IT departments, cloud services, and compliance solutions for financial services and small businesses.

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