Salesforce IT service management solution - AI tools

Modelit provides Salesforce implementation, consulting, development, data integration, and staff augmentation services, leveraging a 100% Salesforce AI-Certified team to deliver customized solutions.

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Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.

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Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

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OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

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Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

Field Force Tracker is an enterprise-grade field service management solution designed to automate job scheduling, customer management, and billing, supporting teams across 30+ countries. Its robust platform includes advanced mobile apps and features for workflow optimization, inventory control, reporting, and payments.

• Other

Sonar is a comprehensive Salesforce management platform that provides security monitoring, change management, and data protection tools for Salesforce-centric businesses.

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SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

Swantide is an AI-powered assistant that helps organizations automate Salesforce administration, debug issues, and streamline implementation through intelligent automation and documentation.

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ZaapIT offers powerful AI-driven tools for Salesforce, enabling efficient CRM data management, duplicate elimination, and spreadsheet-like reporting to boost sales and service team productivity.

• Free Trial

Ascent Solutions delivers cloud ERP, inventory, order, warehouse, and reverse logistics management, 100% native to Salesforce. Extend Salesforce with efficient operations, real-time inventory visibility, and agile order fulfillment through a trusted AppExchange provider.

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SFWiz delivers flexible Salesforce consulting, integrating AI-driven diagnostics and workflow automation to future-proof your CRM and accelerate business success.

• Paid

Clientell leverages AI and human expertise to optimize Salesforce implementation, streamline workflows, and improve revenue growth. It offers faster ticket resolution and implementation, helping businesses achieve a cleaner, more efficient CRM.

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TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

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SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

AutoRABIT empowers enterprise teams with AI-driven DevSecOps automation tailored for Salesforce environments, ensuring robust data security, compliance, and streamlined development processes at scale.

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