omnichannel feedback analysis tool - AI tools

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

FeedbackChimp streamlines customer feedback management, offering powerful tools to collect, organize, and prioritize user input with real-time collaboration and actionable insights.

• Freemium
• From 29$

Feedbuck is an AI-powered user feedback collection tool that instantly generates feedback widgets and questions tailored to your business needs. Collect valuable user insights for MVPs, product-market fit, pricing, and usability.

• Other

Reflectio streamlines the feedback process using QR codes and links, providing real-time insights and detailed analytics for businesses and individuals.

• Freemium

YOMO AI is a comprehensive platform that helps product teams gather customer feedback, conduct user research, and generate AI-powered insights to build better products. It combines feedback management, research organization, and collaborative tools in one solution.

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MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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Survicate is a customer feedback platform that enables businesses to collect and analyze feedback across the entire customer journey. It offers AI-powered analysis and integrates with various tools.

• Freemium
• From 99$

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Lancey is an AI-powered product management platform that transforms unstructured product feedback into actionable insights, helping teams build successful products through automated data processing and analysis.

• Paid
• From 500$

Pulse Insights provides enterprises with advanced customer feedback solutions featuring contextual microsurveys embedded within digital experiences for high-volume, actionable insights.

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Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

Duonut is an AI-powered platform that conducts and summarizes hundreds of user conversations in minutes. It's ideal for concept testing, customer feedback, and market research.

• Freemium
• From 99$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Fiidbakk is an easy-to-install web feedback widget that enables website and app owners to collect, manage, and analyze user feedback, helping drive higher conversions and informed product enhancements.

• Freemium
• From 24$

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

Painboard uses AI to analyze qualitative customer feedback, build a taxonomy of themes, and surface detailed insights. It centralizes feedback, quantifies data, and enables data-driven product decisions.

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Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

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Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

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Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

Feedback Intelligence is an analytics platform for LLM-powered products like chatbots and voice agents, converting user interactions into actionable insights to improve performance and align with user intent.

• Freemium

Harmonize.ai is a consumer insights platform aggregating customer feedback from diverse online sources, using AI to provide actionable insights for product, CX, and marketing improvements.

• Free Trial

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Conflux streamlines how software teams collect, organize, and act on customer feedback, enabling better product decision-making and user engagement.

• Paid
• From 11$

Talksprout is an AI-powered widget and platform that simplifies customer feedback collection and analysis. It provides actionable insights to enhance customer satisfaction.

• Paid
• From 7$

Receptive AI is an innovative workplace feedback platform that combines human-centered AI with anonymous communication to foster psychological safety and improve employee retention.

• Contact for Pricing