What is FeedbackChimp?
FeedbackChimp is a comprehensive feedback management platform designed to help businesses easily capture, organize, and leverage customer feedback to enhance product development. With intuitive boards, customizable forms, in-app widgets, and forums, teams can gather input from multiple sources in one centralized hub. The platform enables detailed feedback categorization, tagging, user segmentation, and voting, facilitating the identification of trends and prioritization of product improvements.
Product managers can align stakeholders using clear roadmaps, keep users informed with automated changelogs, and foster an engaged community through interactive forums and voting features. Integrations with popular tools like Slack, GitHub, and Zapier streamline workflows, while customization options ensure the feedback process aligns with specific business needs. FeedbackChimp's multi-lingual and feature-rich environment ensures a seamless and collaborative feedback loop, leading to faster, user-centric product iterations.
Features
- Customizable Feedback Boards: Create unlimited public or private boards for different feedback audiences.
- In-App Feedback Widgets: Collect real-time user input directly within your platform.
- Feedback Analysis & Prioritization: Use tags, categories, and user voting to uncover priorities and trends.
- Product Roadmaps: Visualize and share development plans with public or private roadmaps.
- Customizable Changelogs: Announce updates with engaging, organized changelog posts and notifications.
- Community Engagement: Enable discussions, feature voting, forums, and moderation tools.
- Integrations: Seamlessly connect with Slack, GitHub, Zapier, and more.
- Multi-Lingual Support: Offer seamless feedback experiences in over 10 languages.
- Custom Domains & Branding: Personalize boards and forms, remove platform branding (Pro).
- AI Writing Assistant: Enhance feedback collection and communication with AI-powered writing tools (Pro).
Use Cases
- Centralizing all user feedback for easier analysis and action
- Prioritizing product features and bug fixes based on user voting
- Facilitating transparent communication with stakeholders via public roadmaps
- Engaging user communities through discussions and collaborative forums
- Automating product update announcements to users
- Segmenting user feedback for targeted product improvements
- Streamlining integration between product management and support teams
- Providing real-time, in-app opportunities for user feedback
FAQs
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Can I switch from another tool?
Yes, FeedbackChimp is designed to help you migrate from other feedback management platforms easily. -
Are there any additional fees?
There are no hidden fees; FeedbackChimp offers both a free plan and a fixed monthly Pro subscription. -
Can I get a discount?
Discount policies may be available; users are encouraged to contact FeedbackChimp for specific discount inquiries. -
What advanced features are included in the Pro plan?
The Pro plan includes custom domain support, removal of FeedbackChimp branding, priority support, email white labeling, SSO, unlimited API access, custom invoicing, personalized onboarding, multiple seats, custom admin roles, and an AI writing assistant.
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