What is Feeedback?
Feeedback provides tools for businesses to efficiently gather customer feedback through widgets and ready-made templates. It allows companies to centralize testimonials from various sources like Stripe, Senja, and Trustpilot, transforming customer voices into powerful social proof. This showcased feedback aims to build trust and potentially boost sales conversions by making authentic user experiences visible.
Beyond collection, Feeedback enables direct engagement with users through discussions to better understand their needs. It offers advanced, AI-driven insights to help businesses prioritize feature development based on user input. The platform also includes features for proactive churn detection, allowing businesses to engage users at risk and convert feedback into tangible product improvements and growth opportunities, supported by Nocode and API integrations for seamless workflow connection.
Features
- Effortless feedback collection: Gather user insights quickly through widgets and ready-made templates.
- Instant social proof: Showcase reviews and testimonials from various sources (Stripe, Senja, Trustpilot) to boost conversions.
- Automatic testimonial capture: Automatically collect testimonials from Stripe clients.
- Centralized testimonials: Gather and organize reviews from multiple platforms.
- Customer discussions: Engage directly with users to understand their needs.
- Feedback-driven feature prioritization: Turn feedback into actionable feature development plans.
- Proactive churn detection: Identify and engage users at risk of churning.
- Advanced AI-driven insights: Utilize AI to gain deeper understanding from feedback data.
- Nocode and API integrations: Connect Feeedback with other tools.
Use Cases
- Collecting user feedback for product development.
- Increasing conversion rates through social proof.
- Gathering and managing customer testimonials.
- Understanding customer needs and pain points.
- Prioritizing new features based on user requests.
- Reducing customer churn through proactive engagement.
- Analyzing feedback data for business insights.
FAQs
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Can I use Feeedback for free?
Yes, Feeedback offers a free plan which includes 1 project, 15 feedbacks, 15 testimonials, a feedback widget, and a testimonials widget. -
How does Feeedback improve my conversions?
Feeedback helps improve conversions by allowing you to showcase authentic reviews and testimonials as social proof on your website, which can potentially boost trust and sales. -
Is the Premium plan really lifetime access?
The $99 Premium plan is described as offering lifetime access, providing unlimited usage and premium features. -
How easy is it to integrate Feeedback?
Feeedback aims for easy integration using ready-made templates, widgets, and offering Nocode and API options, minimizing the need for extensive technical skills. -
Can I import existing testimonials?
Yes, Feeedback allows you to centralize testimonials by gathering them from various platforms including Senja and Trustpilot.
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